AutoNation Toyota Hayward

I have a good experience, with my service at the dealership and my service adviser was very honest with my vehicle what was need it . dealership and my service adviser was very honest with my vehicle what was need it . More

The purchase process was simple and non haggle. However, when it came to the warranty, be careful. They talk you down by starting you at a high interest rate and then tell you you are getting the w However, when it came to the warranty, be careful. They talk you down by starting you at a high interest rate and then tell you you are getting the warranty cheaper and then just swap your interest rate and you end up with 10k in warranties. Which makes you upside down 10k in equity. They will tell you you have the same payment but you ended up paying 10k over the cost of the car. Most likely people don’t use that much In Repairs during the life of the warranty and if something breaks you most likely will save money just laying out of pocket. I’ve tried to cancel the warranties but it has been very difficult and the finance manager, Henry seems to of disappeared. More

Ramon was very nice to deal with . He put me on a waiting list and was able to get me the while I am still waiting for response from other dealers in the area. Alex in financing is very helpful and informat list and was able to get me the while I am still waiting for response from other dealers in the area. Alex in financing is very helpful and informational. He was not pushy in trying to cram options. I got out of the dealership in approx 2 hrs. Very nice experience. More

Very helpful, explained the process and finished on time washed car, did not charge for item not in stock washed car, did not charge for item not in stock More

Just bought a used car from a friend that was never serviced, took it to Hayward Toyota and got it fully serviced now it feels like new. Thank u serviced, took it to Hayward Toyota and got it fully serviced now it feels like new. Thank u More

I came to get 5K service. In the scheduling email, it is stated: "When you service your vehicle at AutoNation Toyota Hayward you can expect: ... ... Complimentary vehic In the scheduling email, it is stated: "When you service your vehicle at AutoNation Toyota Hayward you can expect: ... ... Complimentary vehicle sanitization with every service. ... ..." However, I did not get the promised sanitization. More

Fernando Is curtious quick and professional, I would recommend him to anyone that needs a great experience! Paul McGowen recommend him to anyone that needs a great experience! Paul McGowen More

The new car department is good. The service is sub par.I The new car department is good. The service is sub par. I had a 11:30am weekday appointment for a tire rotation. The operator told me I can drop off The new car department is good. The service is sub par. I had a 11:30am weekday appointment for a tire rotation. The operator told me I can drop off my car there earlier so that I can go do other errands. I arrived around 10:50 am and an assistant greeted me and left a service tag on the windshield. I waited 10 minutes and no one helped me. I don't really have a favorite advisor so I told the assistant anyone can help me. He went inside and never came out again. I then talked to someone at the front desk to see if I can leave my key in the car and they said "no". Finally, at 11:25 am, Mario finally came to help me. He attitude was cold and when I picked up my car at 2 pm, he never said a word or thanked me. More

I enjoy the dealership so much. I came back to trade in the car I previously got from them. the car I previously got from them. More

Great customer service with good communication skills very polite and respectful employees, there waiting area is clean and they have complimentary coffee and tea while you wait. very polite and respectful employees, there waiting area is clean and they have complimentary coffee and tea while you wait. More