AutoNation Toyota Gulf Freeway - Service Center

Good job service very nice and they did all inspection on vehicle They told me coming up service detail I am happy with that service vehicle They told me coming up service detail I am happy with that service More

Advisor Marily did a good job. She listened well, did the works professionally. All works completed around promised time in a satisfactory way. She is a good advisor. works professionally. All works completed around promised time in a satisfactory way. She is a good advisor. More

Omar the service manager was rude, condescending, and argumentative. I was having work done and he said the vehicle would be done in 4-5 hours. 9 hours pass nothing. I call and cant can ahold of him, argumentative. I was having work done and he said the vehicle would be done in 4-5 hours. 9 hours pass nothing. I call and cant can ahold of him, I go to the dealership to have Omar argue with me that he text me it was done. I never recieved a text and he couldnt answer me why he couldnt be contacted by phone. They have now lost a longtime customer. There are too many other dealerships that will treat you right to deal with this. Take your business elsewhere. More

Tony incapable of answering service questions I'm sure it's intentional to get you in the shop, but Tony absolutely refused to look up our service history and answer warranty questions prior to se I'm sure it's intentional to get you in the shop, but Tony absolutely refused to look up our service history and answer warranty questions prior to service visit. Rude, went from "no cost, free" to "full cost, $250." Battery warranties are pro-rated and based on how long since Toyota installed them. Bought 2 vehicles here, no more. More

Felipe tried to scam me and my family!!! 0 STAR! Scammers. Thieves. Liars. Don't EVER GO HERE FOR YOUR CAR MAINTENANCE! I ALMOST GOT SCREWED OVER BY FELIPE! What kind of ethics do they no 0 STAR! Scammers. Thieves. Liars. Don't EVER GO HERE FOR YOUR CAR MAINTENANCE! I ALMOST GOT SCREWED OVER BY FELIPE! What kind of ethics do they not have? Felipe Bibian, the service advisor tried to scam me out and lie to me that my tire alignment was off showing some technology that showed my car had some. Didn't even bother being nice or getting to know me, went straight for the sale and pushed into getting a throttle body intake service for my 2017 corolla. Showed me the pricing estimate and they were RIDICULOUSLY OVERPRICED!I've got sales experience and I knew right away something was fishy and fake. Luckily I called my original place I take my car in for maintenance in baytown Toyota and the service advisor told me he used to work there and that this location would shove sales and unnecessary expenses down customers pockets and wallets for them to shell out. Food for thought: do your homework on how much maintenance should cost for your vehicle. Shop around and find someone that isn't lying to your face and be friend the dealership and stay loyal to them. More

bad receptionist! My neighbor pass me their number, but he wasn't sure, I try to make sure if it is the correct number, but the line was cut off, I try many times aft My neighbor pass me their number, but he wasn't sure, I try to make sure if it is the correct number, but the line was cut off, I try many times after that, but I couldn't get through, then I realize that wasn't a bad cell signal, she rejects my calls every time after hangup on me! I called in this morning, but I have never received a callback More