AutoNation Toyota Gulf Freeway - Service Center
Houston, TX
729 Reviews of AutoNation Toyota Gulf Freeway - Service Center
The service writer was fine, but it took over 2 hours to get a battery replaced under warranty. Plus, they issued a laundry list of "upsell" recommended service, including wiper replacement for $100. Wiper get a battery replaced under warranty. Plus, they issued a laundry list of "upsell" recommended service, including wiper replacement for $100. Wiper replacement for $100? Are you kidding? Give me a break. I used to use this dealership for service, but I no longer recognized anyone who works there. More
Auto Nation Toyota sent a wrecker to transport my vehicle after I hit an object on the road. They seemed anxious to assist and get me back on the road in a timely manner. I am completely pleased with their after I hit an object on the road. They seemed anxious to assist and get me back on the road in a timely manner. I am completely pleased with their service and attitude. More
Very poor service by technicians. Came in for a recall service for a fuel pump replacement on 4Runner. Never had issues before, just wanted to get the recall taken care of preemptively. After about 20 mil service for a fuel pump replacement on 4Runner. Never had issues before, just wanted to get the recall taken care of preemptively. After about 20 miles of driving I noticed that the car wouldn’t accelerate after pressing gas pedal at a stop sign. Soon after a check engine light came on. It’s clear that their technicians do not pay attention to detail. They left my vehicle in a non working state after standard vehicle service. Would not recommend. More
Service has always been Excellent. I’m lucky to take time to have met and know Mr. Campuzano. He definitely exemplifies customer service and very people oriented. time to have met and know Mr. Campuzano. He definitely exemplifies customer service and very people oriented. More
I got to work with two advisors when I went for my service and everything was great and they both answered all my questions. All the services done to my truck we’re top notch. The only bad thing on service and everything was great and they both answered all my questions. All the services done to my truck we’re top notch. The only bad thing on this visit is that I was actually charged for windshield fluid lol. More
Very good company eveyone is always so willing to help and answer questions. Would definitely recommend to family and friends. customer service at it's finest. and answer questions. Would definitely recommend to family and friends. customer service at it's finest. More
Marily Perez is very friendly, and professional. She took good care of my car. More importantly, she estimated exactly the time I waited at dealer to complete the service. Thank you, Ms. Marily, again. good care of my car. More importantly, she estimated exactly the time I waited at dealer to complete the service. Thank you, Ms. Marily, again. More