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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.4
729 Reviews

729 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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November 04, 2021

Marily is a good adviser. This time around was an easy fix. She is a asset for Autonation. More

by Norma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily,
Nov 06, 2021 -

AutoNation Toyota Gulf Freeway responded

Hi Norma, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 29, 2021

I love working with Thomas, my service advisor. He knows how to treat a customer right. I know my car and myself will be taken care of and I won’t have to worry about a thing. More

by Dellucky1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Idele
Nov 02, 2021 -

AutoNation Toyota Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 27, 2021

Jose was very helpful and explained everything that was needed for my check engine light to be fixed, also let me know what was needed in the future. Thx bud More

by arod2822.solie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 29, 2021 -

AutoNation Toyota Gulf Freeway responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 08, 2021

Both sales and service staff are friendly knowledgeable and helpful. Great service! Maintenance visits are easily scheduled and efficiently conducted. My favorite Toyota dealership. More

by lulafest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julibeth
Oct 11, 2021 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2021

The service was good. I only had to wait 1 hour. What I do hate is the con to try to get jobs done that is not nessessarity. I take good care of my vehicle by coming to the dealer instead of going other p More

by edwards-sheila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zulibeth Jones,
Oct 05, 2021 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 25, 2021

Marylie was the best, she was very helpful and even let me know of catalytic converter covers. More

by arod2822.solie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marylie Perez
Sep 27, 2021 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Gulf Freeway! If you have any further questions, please give us a call. We're always happy to help!

September 23, 2021

they told me one price and than it jumped double. when i was to do it More

by harley.johnson
Recommend Dealer
No
Employees Worked With
luis
Sep 26, 2021 -

AutoNation Toyota Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (713) 489-2097 -- we hope to hear from you soon. Take care!

September 17, 2021

Great customer service,very friendly and professional,after we bought our new Toyota,this is the place we will always bring our car for service More

by Afshinvatani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryan
Sep 24, 2021 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 27, 2021 -

Afshinvatani responded

Thank you,we will see you on our next service

September 13, 2021

Good service I just wish that I would have been called or text when ready More

by Dzavala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 17, 2021 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2021

It was clean but I wish I would have known that the whole service center closes from 1-2pm, I would have chosen to arrive earlier or come in later More

by Joeyroc59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 17, 2021 -

AutoNation Toyota Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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