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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.4
729 Reviews

729 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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March 07, 2022

Thank you for your genuine service and for sending me a video of my car. Appreciate it a lot. More

by dianamaldonado.cofo2014
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo
Mar 10, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 06, 2022

At first contact it was obvious they did not want to do the recall inspection. More

by Jdela44s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Casey
Mar 09, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (713) 489-2097 -- we hope to hear from you soon.

March 04, 2022

The assistant or advisor was very friendly and excellent knowledge. Fast and efficient service. I will recommend More

by Reynal Perez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zulibeth Jones
Mar 07, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Reynal, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Thanks for the recommendation, and have an amazing day!

March 04, 2022

Prompt service. Finished service within estimated time. Good waiting area (inside & in high bay area). Clean rest rooms. Good quality work. More

by jegranahan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily Perez
Mar 07, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

March 04, 2022

Agent Palara was very accommodating to my concerns! Got me IN/OUT quickly and she also wanted to ensure I was fully satisfied More

by kyowman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Palara
Mar 07, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

March 04, 2022

Hector Rivas helped me with my RAV4 and Land cruiser today. He welcomed me and my wife to the Dealership and treated us extremely well. This was my first time with the two new vehicles and I will be bac More

by texsteer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Rivas Mike Cothren
Mar 07, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for your feedback! We hope you have a great day!

March 04, 2022

My visit to auto nations Toyota gulf freeway on 03/02/22 was great. I got there at 7.45 am for minor service on my vehicle and it don’t even took 2 minutes when I was talking to a service advisor about wh More

by Mbanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor mr.Hector Rivas
Mar 07, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

Mar 07, 2022 -

Mbanda responded

Thanks to all service team , you guys do an excellent job; keep up the god work. Thanks Auto Nations Toyota.👍

March 03, 2022

I have purchased multiple vehicles from this dealership since 2000 and have been to the service department for routine maintenance and service for 20+ years. Had I not been pleased with the vehicles and More

by fuqua_barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily Perez
Mar 06, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

March 02, 2022

Excellent service in all ways. I have been with them for many years through Leasing, Purchasing, and Service Work, and have always experienced top professional care and concern wi More

by Sjohnson.sacs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clarence Hill, Justin
Mar 05, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 02, 2022

Muy buen trato a los clientes muy conforme con su trabajo todo muy profesional ok More

by aguilataimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 05, 2022 -

AutoNation Toyota Gulf Freeway responded

¡Agradecemos que se haya tomado el tiempo para dejarnos una respuesta! Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!

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