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AutoNation Toyota Gulf Freeway - Service Center
Houston, TX
729 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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729 Reviews of AutoNation Toyota Gulf Freeway - Service Center
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March 17, 2022
I brought my '86 in for a safety recall repair, information of which has been pummeling both my inbox and mail box. You didn't have the parts...if this is so frappin' important and dangerous to my information of which has been pummeling both my inbox and mail box. You didn't have the parts...if this is so frappin' important and dangerous to my car and my health, I would have expected you to have the parts on had. Now, I have to bring it back someday...who knows when...? More
by txacropilot
Employees Worked With
I don't know
March 15, 2022
Good service. I came at 4.00 PM and left at 5.45 PM for oil change, tire rotation, batterry and some. Specially Justin, He verry nice ! I feel good when i used ser I came at 4.00 PM and left at 5.45 PM for oil change, tire rotation, batterry and some. Specially Justin, He verry nice ! I feel good when i used service here. More
by lamthu11112012
Employees Worked With
Justin
March 14, 2022
Told me my battery is in a critical condition and after told me the battery is good but still gave a report saying the battery is bad with an estimate price for the replacement..so I don't know what to bel told me the battery is good but still gave a report saying the battery is bad with an estimate price for the replacement..so I don't know what to believe .. very disappointed. More
by cteney2000
Employees Worked With
Casey
March 14, 2022
The facility was clean, maintained well and all of the people I met were polite. Justin was the best service advisor I’ve had at this location. Very professional and really helped with questions I had. people I met were polite. Justin was the best service advisor I’ve had at this location. Very professional and really helped with questions I had. More
by Brian.robicheaux
Employees Worked With
Justin
March 12, 2022
Your Finance department is below AutoNation standards. It took about three months to get a refund on a cancelled Extended Warranty policy. AutoNation fail to submit paperwork to warranty provider. It took about three months to get a refund on a cancelled Extended Warranty policy. AutoNation fail to submit paperwork to warranty provider. More
by mmdmmm2
Employees Worked With
Sierra
March 09, 2022
Fast service. Everyone polite . Explained service done and future service needed in the future.Feels good to be able to trust. Everyone polite . Explained service done and future service needed in the future.Feels good to be able to trust. More
by Delthinedavis
Employees Worked With
Luis
March 08, 2022
Scheduling online is easy and quick. I didn't expect dealerships to give a free carwash after the service was completed. Bravo!! However, the wi-fi didn't work on the day I visited and o I didn't expect dealerships to give a free carwash after the service was completed. Bravo!! However, the wi-fi didn't work on the day I visited and overheard it's down for couples days, hmm....that's one star off. More
by Felipe
Employees Worked With
Sierra
