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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.5
728 Reviews

728 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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March 17, 2022

Customer service is great, it always clean and the employees are very friendly I will recommend to others. More

by Racheldiaz777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David and Casey
Mar 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Gulf Freeway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 15, 2022

Great service from everyone and they truly care about my vehicle and myself. Thanks always More

by Kylebailey18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Mar 19, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 15, 2022

Good service. I came at 4.00 PM and left at 5.45 PM for oil change, tire rotation, batterry and some. Specially Justin, He verry nice ! I feel good when i used ser More

by lamthu11112012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 19, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 14, 2022

Told me my battery is in a critical condition and after told me the battery is good but still gave a report saying the battery is bad with an estimate price for the replacement..so I don't know what to bel More

by cteney2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Casey
March 14, 2022

The facility was clean, maintained well and all of the people I met were polite. Justin was the best service advisor I’ve had at this location. Very professional and really helped with questions I had. More

by Brian.robicheaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
March 14, 2022

Best customer service,they do excellent job,price is reasonably always care about customer needs. More

by Sara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
March 12, 2022

Your Finance department is below AutoNation standards. It took about three months to get a refund on a cancelled Extended Warranty policy. AutoNation fail to submit paperwork to warranty provider. More

by mmdmmm2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sierra
Mar 14, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2097. We hope to hear from you.

March 09, 2022

Fast service. Everyone polite . Explained service done and future service needed in the future.Feels good to be able to trust. More

by Delthinedavis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 10, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 08, 2022

Scheduling online is easy and quick. I didn't expect dealerships to give a free carwash after the service was completed. Bravo!! However, the wi-fi didn't work on the day I visited and o More

by Felipe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sierra
Mar 10, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

March 07, 2022

Thank you for your genuine service and for sending me a video of my car. Appreciate it a lot. More

by dianamaldonado.cofo2014
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo
Mar 10, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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