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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.5
728 Reviews

728 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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April 14, 2022

I did not purchase my car from this location but it has been treated here. Every since I've been coming here Thomas has been my advisor and I love his patience and the fact he is not pressuring. However, d More

by DEKESHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Apr 17, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello Dekesha, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 14, 2022

Very good service. Repair work was done correctly and in a timely manner. Did not wait very long. Marily is excellent. More

by anpang.wu
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily Perez
Apr 17, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 14, 2022

I was told because I would be willing to drop off my vehicle as opposed to waiting an hour and a half, they were gonna skip me. I had an appointment but they worked on walk-ins over appointments. My car More

by ekretzzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pablo
Apr 17, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Ekretzzz, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

April 11, 2022

The staff is very friendly and helpful. They are very efficient, courteous and makes you feel very comfortable. There is plenty of room in the waiting area. It's very clean and there's plen More

by Veryhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marilyn Perez
Apr 14, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Apr 14, 2022 -

Veryhappy responded

Great place! The service is excellent. The staff takes very good care of their customers. I just love the atmosphere and I will continue to have my vehicle serviced there!

April 11, 2022

From the time I got there until I left It was great service. Great team! More

by Gabbyarredondo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Héctor rivas
Apr 14, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 11, 2022

Excellent and prompt service. friendly customer service updates on maintenance needed during the visit thanks More

by marinagrau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Guzman
Apr 14, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 09, 2022

Great customer service! !!! I had my car washed and my oil change was done on time. I would recommend to my friends to get their oil change at this location. More

by Dsytobias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily Perez
Apr 12, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 08, 2022

Appointment was on schedule. Service was fast. Waiting area clean. Would go again for service. More

by normamtz61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paloma
Apr 12, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2022

They do a thorough check and Thomas always gives me good guidance as to what I need to do for my Prius More

by Carcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas eidle
Apr 12, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2022

I was able to get appointment the same day. Very pleased with service and staff. More

by Liz A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Apr 10, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Liz, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

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