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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.5
728 Reviews

728 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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April 22, 2022

They service the vehicle faster than I was expecting. the personnel was friendly,courteous and attentive.it was a good experience. More

by uorozco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo
Apr 25, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2022

Gracias me atendieron bien y me tuvieron al tanto sobre la reparación de mi camioneta el muchacho fue muy amable Gracias More

by Joaquinrivera2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No lo recuerdo
Apr 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Joaquín, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

April 21, 2022

Great customer service with friendly working environment. We can save our time and money with great job. More

by rama_danwar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
April 20, 2022

I have come here regular for years. Everyone kind. Effective and efficient service. I like how you get an audio video review of your car and recommendations from mechanic. He was hard t More

by Cdm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene & Marily
April 19, 2022

I was drop off my car on Friday at 9 am on 04/15/22 , Sierra told me she will call me when the car is ready. But I wait all day she did not call me back, I called and leave the messages but she still not More

by Ling Vo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sierra
Apr 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (713) 489-2097. We'd appreciate the chance to make your experience a positive one.

April 18, 2022

I waited 3 hours before hearing the result of the inspection and determining the work to be done. Also, I have a manufacturer defective dashboard and I believe the company should replace it without More

by kce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hector Rivas
Apr 21, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (713) 489-2097 -- we hope to hear from you soon.

April 18, 2022

The service department provided top notch service. I am shocked though cause my past experiences were not great, so I am not sure what changed but keep it up. Also, want to give a shout out to the dri More

by bless_sheen!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paloma and James
Apr 21, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

April 16, 2022

Me atendieron súper rápido y no batallé para el mantenimiento de mi thundra todo muy bien More

by Lesruby05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey
Apr 20, 2022 -

AutoNation Toyota Gulf Freeway responded

¡Nos complace saber que tuvo una experiencia tan positiva con nosotros! Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!

April 15, 2022

Excelente servicio rápido amable me explicaron todo recomendaciones un cambio notable si lo recomiendo me gusto el canbio More

by escobarj1070
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No me acuerdo
Apr 20, 2022 -

AutoNation Toyota Gulf Freeway responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Esperamos poder ser de ayuda en el futuro. ¡Cuídate!

April 15, 2022

Great experience , great price on my service This dealer has really improved their performance. I used not to like it but i will be back More

by Juanb1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Apr 17, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

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