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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.5
728 Reviews

728 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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April 28, 2022

very good service the employees were very professional the service was fast and they even reminded me of a recall on my vehicle and fix it that same day. Excellent Customer Service. More

by MLGomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
forgot
Apr 28, 2022 -

MLGomez responded

very good service the employees were very professional the service was fast and they even reminded me of a recall on my vehicle and fix it that same day.

April 28, 2022

Service Associate︋ was great kept me informed and considering what I had done the wait was reasonable More

by gdsmarsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name
May 01, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2022

Very professional people working and when I had a question about my car they were able to tell me everything that it need More

by Esteban :>
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
May 01, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello Esteban, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

April 28, 2022

awsome work with great people ! She received my car after 1 hour 10mins she texted me that it's ready for picking up . More

by tranminhtrong0906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ZULIBETH
May 01, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

April 28, 2022

Helpfull, honest, listened to my needs! Nice to talk to about the process. No surprises. Paloma was very service oriented and good to get my service accomplished as quick as possible! More

by bhumejr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paloma
May 01, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Apr 15, 2023 -

bhumejr responded

Hi. This time with the incorrect tire replace. Which was very noticeable to the eye! Called Keisha. She was awesome. She helped make it right. My wife lost the use of her car for two days. Not acceptable but Keisha was very understanding and apologetic and made it right!

April 27, 2022

El servicio muy bueno profesional y en muy buen tiempo dan solución a los problemas gracias a ese gran equipo More

by carlos salina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maikel
May 04, 2022 -

AutoNation Toyota Gulf Freeway responded

Carlos, gracias por tu valoración positiva. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

April 26, 2022

Very good service and professional employees. We bought our last two Avalons at the Gulf Freeway location and could not have been happier. More

by A P Lanza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo
Apr 28, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2022

I always have my vehicle services done here however, each time the representative that I've been assigned has not been at work. This was the case on this visit as well. But because of the professionalis More

by ladyt1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 28, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2022

My previous experience with this service department was not so good, but this one was much better. My service adviser, Zulibeth, was fantastic! More

by TammyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zulibeth
Apr 27, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2022

Goog servis nice people they call you when you're vehicle it's ready 😉 I think they do great More

by Joel48350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paloma
Apr 27, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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