AutoNation Toyota Gulf Freeway - Service Center

Great and excellent service! Wait time for me was ok but I believe it can be improved . Wait time for me was ok but I believe it can be improved . More

I enjoy going to this dealership for service. They are always courteous and efficient. The staff is excellent. They are always courteous and efficient. The staff is excellent. More

Showed up for an oil change. I was greeted went over options gave me an estimate time and was completed 10 mins before time. Car was even run thru car wash in back . I get a full I was greeted went over options gave me an estimate time and was completed 10 mins before time. Car was even run thru car wash in back . I get a full inspection report as well. More

Service manager Luis is a liar. Luis said an oil change would cost $80. I was charged $87. Luis said a wheel alignment would cost $90. I was charged $108. Luis said new filters Luis said an oil change would cost $80. I was charged $87. Luis said a wheel alignment would cost $90. I was charged $108. Luis said new filters and wiper blade would cost $99. I was charged $112. When I tried to review my invoice, Luis hustled me over to the cashier and disappeared before I could ask any questions. Also, on my last two visits, he said that my vehicle had been damaged during servicing. Once he told me that it had fallen off the lift. Then he laughed and said that he was only kidding. It wasn't funny the first time or the second. More

I had a catalytic converter stolen from my truck while in Houston. Busy day at their location. I was an out-of-town traveler. They got me in so I could travel home the next day Houston. Busy day at their location. I was an out-of-town traveler. They got me in so I could travel home the next day More

It was the first time that I felt like I got really good service and attention and was informed regarding what they were while performing the maintenance on my vehicle. Everyone I felt with was super attent service and attention and was informed regarding what they were while performing the maintenance on my vehicle. Everyone I felt with was super attentive More

Tommy my service contact and Dave the Service Manager were great. Got my truck in for major work same day. Whole crew was very helpful and efficient. were great. Got my truck in for major work same day. Whole crew was very helpful and efficient. More

My service manager is very rude, when it comes to me asking him questions and keep in mind this is my first time buying a vehicle so I want to make sure my truck is 100% certified. He also comes off ver asking him questions and keep in mind this is my first time buying a vehicle so I want to make sure my truck is 100% certified. He also comes off very strong. More

Very Friendly, Prompt, Service. I had an Appointment time and they got me right in but UNLIKE others who take your vehicle in and it just sits there in the shop, they went right to I had an Appointment time and they got me right in but UNLIKE others who take your vehicle in and it just sits there in the shop, they went right to work on it and got me back out quickly. It's nice to have someone you can trust to take care of your Truck the same why you would and also respect your time. More

Haven't been to a dealer in a long time because of trust issues. Glad I came back to give them a try. issues. Glad I came back to give them a try. More