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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.5
728 Reviews

728 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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May 30, 2022

Paloma’s was super helpful and understanding. I appreciate the fast and efficient service from your service department. Definitely coming back for all my service needs. More

by lalarcon1116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Palmoia
May 31, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 30, 2022

My first time at this dealership. Came in for oil change and of course they said I needed something else. But in this case I actually did and my vehicle runs a lot better. Casey was v More

by Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey and the service manager on duty 5/28
May 31, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 27, 2022

The dealership hires people with good customer skills. You are greeted with a smile that makes you feel welcome. More

by bigheartedo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paloma Mata/Quang Dinh
May 30, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2022

Good service good turn around for maintenance,bot I ask if they could check AC for noise when I turn it on they stated they it was a diagnostic test that needed to be done and it might take all day.even i More

by Beatrice
Recommend Dealer
Yes
Employees Worked With
NA
May 30, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

May 25, 2022

My husband always takes my Highlander in when it’s tIme for service. He always calls me when service is complete and Tells me about the great service and customer service that he received. We we’re just More

by lkdiaz60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria
May 27, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

May 23, 2022

Friendly service with quality work. Total time I waited was less than the estimated time. More

by jdmarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
May 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 23, 2022

Professional Time essence Knowledge of parts Thorough diagnostics Recommendations of future maintenance. Effective communication Work done on time. More

by Abena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
May 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello Abena, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 21, 2022

Casey was a great service advisor and kept me well informed on progress of vehicle. I would highly recommend her and would request her on next visit. More

by cortinasabie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Gaviglia
May 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Gulf Freeway! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 21, 2022

I had a wonderful experience! Thomas was a great service advisor and really did come through to help me out. Just there to get the doors looked at and the windows tinted. After pi More

by Shelley.holliday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
May 24, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

May 19, 2022

I scheduled my appointment at 7:30am. I was late but they got my car in right away. I had planned on multiple maintenance items to be done so I left it and went work. I received a message More

by TRY3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
May 20, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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