AutoNation Toyota Gulf Freeway - Service Center

I can always rely, nerve have to worry, about anything . . I leave my truck on great hands. . I leave my truck on great hands. More

Pablo in service was great . He really took care of my car maintenance and was clean. He really took care of my car maintenance and was clean. More

Polite, friendly people Good fast service. Liked the video of the mechanic checking my vehicle. 4 Runner was clean when it came in. Car wash got the dust off, it was still wet and starting t Liked the video of the mechanic checking my vehicle. 4 Runner was clean when it came in. Car wash got the dust off, it was still wet and starting to dry when I walked out to it. I ask if they could dry it and they said no the blower does. I informed them it didn't do a good job and the car had been detailed recently. It needed to be had dried or yalls car wash needs new blower. Spots spots spots. I had to have it washed again to get the spots off. It only gets hand washed. So next 6month visit I'll skip yalls wash, unless I know it will be cared for as I like to. Plus I ask for them not to put air in my tires that I use nitrogen. When signing to leave the girl, not Paloma went over what they did. She mentioned the usual plus air in tires. I said no, Paloma was told not to do that. If it needed anything I'd take it to tires by design for nitrogen. She went and said something to some one, then came back and said oh no they didn't put any air in. On the way out, I checked the tire pressure on the screen and yes yall did add air. Not acceptable. Not that it was an opps sorry, but she lied to a customer. Luv my 4 Runner and my previous venzas 12 and 15. Looking forward to dealing with toyota for many years to come. More

Paloma and the rest of the crew, always do a great when I bring my vehicle in for service. Thank you all for the easy experience!! bring my vehicle in for service. Thank you all for the easy experience!! More

I did not have an appointment for the maintenance but I was able to get my vehicle serviced I really appreciate that. was able to get my vehicle serviced I really appreciate that. More

first and last time using service dept. Poor customer service. Miscommunication with assigned tech. After 6 hours I called to check status of car . Spoke with 2 workers who were not able Poor customer service. Miscommunication with assigned tech. After 6 hours I called to check status of car . Spoke with 2 workers who were not able to give me status of car or not willing to assist. Service dept also forgot to reset the maintenance indicator button. Bad experience would not recommend auto nation toyota. Had appt with Justin but he was running late. Assigned Darlene. conflict of personality between her and me. not a good experience. only positive outcome was that I did not have to pay for oil change More

Quick and easy service maintenance. Very personable staff. Quiet place to wait for serviced vehicle to be completed. Very personable staff. Quiet place to wait for serviced vehicle to be completed. More

Outstanding service! Place was clean and well organized. Was greeted quickly and was explained all services to be done as well as sent video during service. Waiting room Place was clean and well organized. Was greeted quickly and was explained all services to be done as well as sent video during service. Waiting room was spacious and clean. A++ More

Always have a good experience at Toyota AutoNation! Marily is awesome! Very comfortable waiting room with good coffee Marily is awesome! Very comfortable waiting room with good coffee More

I had to take my car in for the 1st time for an oil change & regular maintenance & from a previous experience at a Nissan dealership I end up waiting 4-5 hrs! So I figured I would leave it & get a ride change & regular maintenance & from a previous experience at a Nissan dealership I end up waiting 4-5 hrs! So I figured I would leave it & get a ride home well I spoke to the service girl who checked me in & was very polite she said it would only take 1-1 1/2 hrs so I decided to wait for the car. Well I was very impressed because after awhile I received a text with a video of the service man going over what he was doing & showing me that my tires were good & brakes were "healthy" wow, never heard of any dealership doing that! I was out of there in less than 2hrs! This customer is very happy with the service & also the lobby was at a good temperature & not freezing inside. I like that they had a tv & coffee but do wish they would have flavored creamers, maybe some snacks & other drinks but overall it was a very good experience. More