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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.5
728 Reviews

728 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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July 14, 2022

Morning service was fast, efficient, easy, and no trouble at all. Amazing workers, great help and simple. More

by Lui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sierra
Jul 18, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 14, 2022

I like how fast they schedule the appointment, they are very professional and they know their job. More

by Sara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo
Jul 18, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

July 12, 2022

Services requested were done satisfactorily. The adviser is helpful, courteous. Service was done in a timely manner. More

by Yvonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Rivas
Jul 12, 2022 -

Yvonne responded

Service done satisfactorily and timely. Friendly representative

July 11, 2022

Always a quick service when i take my car in. The service people are always nice and polite. More

by Marisacortes76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas, Jose
Jul 12, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 11, 2022

I recommend this dealership for the service provided, customer service friendly, fast, very good price for everything maintenance services your vehicle needs. Recommend 100✓ More

by duniapmolina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Jul 12, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 08, 2022

On the whole they do a good job, but sometimes they have work quality problems. This time, an interior plastic console frame was damaged during maintenance, two vent fans were also damaged. When they replac More

by DON B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Idele
Jul 10, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Don , we appreciate you taking the time to respond. The staff at AutoNation Toyota Gulf Freeway take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2097. We hope to hear from you.

Jul 13, 2022 -

DON B responded

Thank you. I am coordinating with my service manager to get the work completed. Otherwise I am not sure what the GM can do for me at this time. Thanks.

July 08, 2022

This visit was amazing in regards to the time they took to do the service on my wife’s vehicle. The service and the people servicing me was great overall. My only complaint was the fact that I asked to r More

by robertocarlos191986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 11, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, Thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (713) 489-2097 so we can assist you further.

July 07, 2022

The service was TOP notch in and out at record time. I highly recommend Autonation Toyota. Justin Vest took real good care of me. More

by egga1028
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Vest
Jul 08, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

July 06, 2022

Rep. Rick did an excellent job communicating with me throughout the day. Necessary repairs were made same day. Great service! More

by jsuza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Jul 07, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 05, 2022

Horrible service manager (Thomas Idele). Had my vehicle for over 6 hours and not a single update on progress. I called/text several times and never got a single reply. Would not recommend th More

by ksee93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Idele
Jul 07, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

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