AutoNation Toyota Gulf Freeway - Service Center
Houston, TX
728 Reviews of AutoNation Toyota Gulf Freeway - Service Center
I recommend this dealership for the service provided, customer service friendly, fast, very good price for everything maintenance services your vehicle needs. Recommend 100✓ customer service friendly, fast, very good price for everything maintenance services your vehicle needs. Recommend 100✓ More
On the whole they do a good job, but sometimes they have work quality problems. This time, an interior plastic console frame was damaged during maintenance, two vent fans were also damaged. When they replac work quality problems. This time, an interior plastic console frame was damaged during maintenance, two vent fans were also damaged. When they replaced the damaged frame (at their expense), they did not repair the vents and actually installed them incorrectly to the point that they fell apart. I took the car back for repair and they found out they needed to order the parts which took some time. So, i will need to return to thr shop a 3rd time. Hopefully that will be the charm. More
This visit was amazing in regards to the time they took to do the service on my wife’s vehicle. The service and the people servicing me was great overall. My only complaint was the fact that I asked to r to do the service on my wife’s vehicle. The service and the people servicing me was great overall. My only complaint was the fact that I asked to reset the tire sensor and that was not done so by the I decided to just drive off. The other thing was that they wash the vehicle and that was amazing but did not at minimum attempt to dry off. More
Rep. Rick did an excellent job communicating with me throughout the day. Necessary repairs were made same day. Great service! Rick did an excellent job communicating with me throughout the day. Necessary repairs were made same day. Great service! More
Horrible service manager (Thomas Idele). Had my vehicle for over 6 hours and not a single update on progress. I called/text several times and never got a single reply. Would not recommend th Had my vehicle for over 6 hours and not a single update on progress. I called/text several times and never got a single reply. Would not recommend this service department to anyone More