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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.5
728 Reviews

728 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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July 20, 2022

This time I was not satisfied with the service because the fault that the vehicle presented was not detected, which I heard when I was driving it, but the problem is that I think that a thorough review wa More

by Antonio
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marilyn
Jul 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Antonio, we appreciate you taking the time to respond. The staff at AutoNation Toyota Gulf Freeway take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (713) 489-2097. We would appreciate the chance to turn your experience around.

July 19, 2022

Excelente Customer Service ! There Were Fast In Solving My Problem , Plus Honoring My Warranty.Plus Their Customer Service Highly Professional. More

by zamarripajoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zulibeth Jones
Jul 21, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 19, 2022

Service was fast and efficient Pablo did a great job in keeping me informed at all times. The inside if the facility was clean housekeeping was constantly cleaning, I didn’t get her name. She helped me cle More

by dbarrera1125Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo, Hispanic woman who checked us in and a Hispanic custodian
Jul 23, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 18, 2022

My experience with the dealer ship was great! The staff was very friendly and helpful. I loved the fact that you washed my truck it's those little things that make a big difference to a customer More

by Charlesbiehl67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey
Jul 20, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 18, 2022

This dealership really cares about your car. And will inform you some information if you refuse the service!! Great information. More

by evevill24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Jul 20, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Jul 20, 2022 -

evevill24 responded

Yes, this is the only place I service my car.

July 17, 2022

I came in with an appointment at 10 am and was promised to be done between 1hr30min-2hrs for an oil change and alignment. It ended up being 4 hrs long, although I didn’t intended to be there long, I also h More

by Tiramasu83
Recommend Dealer
No
Employees Worked With
Thomas
Jul 19, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 16, 2022

My car was due for an oil change, appointment set. Good service, employees friendly, polite, I will be back again and recommend your dealer to friends. More

by free4phong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i do not remember
Jul 18, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 15, 2022

This dealership has always been thorough, reasonably priced, and professional! I would recommend this dealership to everyone! More

by Andymessina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 19, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Andymessina, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

July 15, 2022

This dealership is awesome… and Jason was so great in his service with me. I would recommend your dealership to all my friends. Very happy with everything to do with Toyota!! More

by djmcdevitt1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 19, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

July 14, 2022

Justin helpful and very much customer helpful . I trust auto nation and will always take my Camry there More

by Bradraquet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 18, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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