AutoNation Toyota Gulf Freeway - Service Center

I hope my next schedule service would be smoother and streamline. Last Saturday my appointment was at 8:30 AM and I arrived at service lane 15 minutes early. A rep. Come and check me in and ask me to wai streamline. Last Saturday my appointment was at 8:30 AM and I arrived at service lane 15 minutes early. A rep. Come and check me in and ask me to wait for the advisor. He did not show up until 8:45 AM. He told me he is in-training/intern not sure how to handle my MMP care coverage. He ask other advisor for help and they all provided him with a vague answer and directions. Finally, he handed to an another advisor to help me. It would be much better if the trainee was shadowing other experience advisor instead he on his own and confused. The advisor could not claim my MPP coverage and I have to paid out of my pocket. He said he called MPP and got rejected and doesn’t know how all my previous service at Auto Nation claim went through. He said it has to be 10k miles for claim eligibility. After, I went home and call MPP to confirm. I am entitled for oil change and tire rotation at 7500 miles or seven months. It seem like every time I schedule service at Autonation MPP care coverage never a smooth sail. I brought this care coverage from Toyota dealership when I brought my Tacoma back in 2019. This make me concern about buying care coverage my next purchase. More

I went in for an oil change appointment and they got me in quickly was there less than an hour. in quickly was there less than an hour. More

Aleways feel confident that i get great service there. I always book apointments with Alex he is very professional. I always book apointments with Alex he is very professional. More

I have bought 4 vehicles from this Autonation Toyota Gulf Freeway, and I love the way that they take your information and I normally leave my car. They always keep you updated via text or phone to the statu Freeway, and I love the way that they take your information and I normally leave my car. They always keep you updated via text or phone to the status on your vehicle. My car was left Monday around noon, and I had an estimate by 2:25pm. Marily was very helpful in making this another smooth transaction. Thank you, Marily!!! More

Great people very clean in there lot of nice people great coffee pretty fast service coffee pretty fast service More

Need to replace $20 part and was quoted $300 to replace things that don't need to be replaced. things that don't need to be replaced. More

My last visit was for an inspection for which I had no appointment. Upon my arrival, I was promptly greeted by a service representative. He heard my request for service, documented my insurance informat appointment. Upon my arrival, I was promptly greeted by a service representative. He heard my request for service, documented my insurance information, informed me of the cost, the approximate time needed to complete the service, and promptly directed me to the waiting area. Within 20 to 30 minutes, the inspection was completed. More

Prompt and very professional and thorough. Lounge chairs in waiting are in bad need of replacement Lounge chairs in waiting are in bad need of replacement More

Mr. Adam at the AutoNation Toyota Service is an extremely Professional Service Advisor. Always greets me with a smile. I have never seen him tired. He always does his job with enthusiasm. He has vast knowl Professional Service Advisor. Always greets me with a smile. I have never seen him tired. He always does his job with enthusiasm. He has vast knowledge about car servicing. He has recommended me the services required for the 2010 Toyota Camry. It is for Service Advisor like Adam, I keep coming back to AUTONATION TOYOTA. ALL THE BEST TO THIS SINCERE, DEDICATED AND HONEST SERVICE ADVISOR. More

Advisor are very helpful. Let us know about service recommendations and any discounts available for the service. Let us know about service recommendations and any discounts available for the service. More