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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.5
728 Reviews

728 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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September 13, 2022

Felt ignored when I pulled in. Had to run around and look for help. Twice. Took longer than I would like to finallly have someone come over and ask what was wrong with car. Left wh More

by drozy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember his name. He was great. The guy I talked with.
Sep 18, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2097. We hope to hear from you.

September 12, 2022

Excellent, fast and friendly service. Good environment would recommend this place for your service and purchase More

by amirmaknojia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon silva
Sep 15, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 11, 2022

service was quick and complete. Service person told me I didn't need to change oil at this time and saved me money More

by wlrucc2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Sifontes
Sep 14, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

September 08, 2022

I have no complaints service was good my service rider is excellent I was in an out in 30 minutes my service writer is always honest and is willing to talk More

by Moman1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy
Sep 12, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 08, 2022

Good treatment, Service advisor good knowledge. Good timing for service appointment. Shutter service good, and om time More

by Boricua1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't rememder
Sep 12, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 08, 2022

Friendly staff, fast service thank you to take care my service I will be back More

by Lannguyen1173@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 13, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

September 08, 2022

Very fast and completely professional! Good waiting area and my car looked very nice and clean when I got it More

by Jerry Neel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marily Perez
Sep 13, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Jerry, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 07, 2022

Professional Honest Quick Hector Rojas was very helpful and friendly I was in-out in under an hour 15k service on my 21 Avalon Hybrid This is my 7th car from this Dealership very satisfied with the level o More

by franklin4711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Rojas
Sep 12, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 05, 2022

Great service, everything is so nice and friendly, they help with everything they can, 10 out of 10 More

by Van Huynh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 09, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Van, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 05, 2022

Darlene was my service rep , she kept me up to date on progress . Also , James, shuttle driver, brought me home AND picked picked me up when my car was ready. More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene, service rep and James, shuttle driver
Sep 09, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Carolyn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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