AutoNation Toyota Gulf Freeway - Service Center

Justin Vest is a great service advisor. Service does a solid job with my car. Service does a solid job with my car. More

me gusta la Toyota pq hacer negocio con ellos es bueno, buen trato, un buen vendedor y excelente servicio de mantenimiento buen trato, un buen vendedor y excelente servicio de mantenimiento More

My service person is Pablo. 1) In July, I took my car to Toyota dealer because my a/c was not cooling. It had been a week and still without a car. I called and stopped by the d 1) In July, I took my car to Toyota dealer because my a/c was not cooling. It had been a week and still without a car. I called and stopped by the dealer to get an update status on my car. I was told it had not been worked because they did not have enough mechanics. Finally got my car back 10 days later. 2) In August coming back from visiting my mother in San Antonio I heard a sound stopped and saw that the splash shield was lose and cracked. Took the car to Toyota so that they could see the damage. I was told the mechanic did not make any notes about the shield. In other works, it was not his fault the panel cracked. 3) Pablo said they would order a new one since the old one was cracked and it would cost ME about $300. 00. I told Pablo I was not paying anything because it was they fault the mechanic should have installed in correctly. He told me what about if we split the cost I told him find so that he could order the part. I August I took my car to have the new shield installed. Cost me $120.00 4) On October 6, I received a call from the nursing home where my mom was. They told me she did not have much time to live. I was about to leave to San Antonio that I noticed that the new panel was loss. I was upset because it had not been that long that the new shield was installed. My mother past away while I was waiting at the Toyota dealer to have my shield installed properly. I also asked Pablo to talk to the manger for a refund of $120.00 I had paid as of today October 17 I have not hear from him. 5) I have always owed a Toyota vehicle and have taken it to the dealer for service. I was very disappointed and upset that all these issues had happen. I am a patient person but this is not acceptable should have been installed correctly. 6) I am asking to be refunded for the $120.00 I paid on August 20. More

Great service and allowed me to go back to work on time with a clean car! with a clean car! More

Great service with great people who will attend you and make you feel welcome. No complain at all. make you feel welcome. No complain at all. More

I came in for quick oil change and tire rotation. It took 15 minutes for them to TAKE the car. Then 1 and 1/2 hours to do the work. WAY TOO LONG. It took 15 minutes for them to TAKE the car. Then 1 and 1/2 hours to do the work. WAY TOO LONG. More

I had a shield installed to prevent theft of my catalytic converter and was very pleased with the service. catalytic converter and was very pleased with the service. More

Always fast and keeps you up to date. I love the appointments can be made I love the appointments can be made More

Adequate service personnel who seem to know their responsibilities and structured to complete them efficiently. Friendly and helpful with customer concerns and satisfaction. responsibilities and structured to complete them efficiently. Friendly and helpful with customer concerns and satisfaction. More

Great service from Hector Rivas and super fast I am really satisfied with the work provided for my vehicle really satisfied with the work provided for my vehicle More