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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.5
728 Reviews

728 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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November 07, 2022

Great customer service by Mr David Stokely Went above and beyond making sure service was completed Adam Martinez also provided great customer service More

by Vel1214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stokely and Adam Martinez
Nov 15, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 06, 2022

Although I was assigned three different device reps, It took two weeks to receive the necessary parts to complete the repairs. I did receive updates on the repairs to my 2012 Prius. After picking up my aut More

by Robert McKinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darlene, Sierra, Luis
Nov 14, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Robert, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

November 04, 2022

Dealership has many specials. Advisor Jose was very helpful in maintenance of my vehicle. Thank you Jose. More

by Lana Forward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose sifontes
Nov 12, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Lana, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

November 03, 2022

I was pleased that I was given an appointment time when I arrived they gave me an approximate waiting time. Everything worked out very well More

by mgonzales0708
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 11, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 03, 2022

It was an awesome experience. It was simple and didn't take too long. The guy who attended me also did well! More

by irvinluo45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2022

Had my 2022 Highlander serviced at Auto Nation. Jose in the service department took care of me. His customer service was awesome. He made sure he kept me informed of the status of my vehicle. He ex More

by robbiec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Sifontes
Nov 01, 2022 -

robbiec responded

Had my 2022 Highlander serviced at Auto Nation. Jose in the service department took care of me. His customer service was awesome. He made sure he kept me informed of the status of my vehicle. He explained in detail what type of service was done to the vehicle. He was very informative. To be honest, I have a Toyota Dealership just up the street from me (a 5 min drive) but I will drive 40 minutes to Auto Nation to get my vehicle serviced because of the great customer service. Thank you Auto Nation Toyota

October 31, 2022

Jose in service made sure my catalytic converter was dealt with quickly and professionally. They did a great job and were very efficient. More

by Matthew.ha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Merilee, Lisa Parasrami
Nov 08, 2022 -

AutoNation Toyota Gulf Freeway responded

Matthew, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2022

I bought my 2018 4Runner at Auto Nation Gulf Freeway in Houston. The buying process was great and the service has been just as smooth. My service advisor Justin V. Has been working with me for some time an More

by William L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin V. is totally awesome , Lisa Parasrami
Nov 06, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi William, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

October 27, 2022

Marily always goes above & beyond for my car servicing needs. Love her fantastic customer service. More

by MaximaMan06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily
Nov 04, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 27, 2022

Marily was fantastic! Very knowledgeable regarding my truck's particular issues. When I come back next year to purchase a new truck, I would like her to be the salesperso More

by sminshew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily
Nov 04, 2022 -

AutoNation Toyota Gulf Freeway responded

We are pleased to hear you had such a positive experience with us, Sminshew! Don't hesitate to call us if you ever need anything. Be safe on the road!

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