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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.5
728 Reviews

728 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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November 21, 2022

I was very satisfied with the great service provided to my truck with Mgr.David Stokely and Asst. Mgr. Hector Rivas and their techs at Auto Nation Toyota Gulf Freeway. They are very knowledgable and honest More

by pedro.alvarado7426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Stokely , Hector Rivas
Nov 23, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Gulf Freeway!

November 21, 2022

My service was completed farily quickly, did not have any problems, service advisors are very knowledgable. More

by Lynn.nance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Aguilar
Nov 23, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 19, 2022

las atenciones fueron muy buenas y el personal fue muy profesional gracias por su atencion More

by yadan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hector rivas
Nov 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hola, le agradecemos su informe positivo acerca de su reciente experiencia con nosotros. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

November 18, 2022

Toyota needs to be better with their parts and labor prices! Its ridiculous to pay so much on repairs when it costs just as much to get a new car. More

by norma.martinez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Silva
Nov 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you'd like, please contact our General Manager at (713) 489-2097. We'd appreciate the chance to make your experience a positive one.

November 18, 2022

They are all friendly and helpful especially Gladys and Marily. They treat you like family and keep you well informed. Thanks Auto Nation for taking care of my husband's RAV4 and my RDX. More

by mbasbill88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gladys and Marily
Nov 21, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 17, 2022

I have been very impressed with the service received in the past and continue to receive. Employees are always courteous, helpful, and knowledgeable. More

by Eheusner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rivas
Nov 21, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, We are pleased to hear you had such a positive experience with us We always strive to provide personable and excellent customer service. Thank you again for the review!

November 11, 2022

Polite, and kept me updated on progress of repairs and parts. And reduced the initial cost of the repairs. Thank you. More

by guyshankle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry,I don’t remember her name.
Nov 20, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 11, 2022

Jose Sifontes was very helpful. He explained in details how a car is received in Service Depart and how the car is processed. That helps me to understand therefore trust the work i More

by Hybrid
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Sifontes
Nov 21, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Gulf Freeway take our reviews very seriously. We would like the opportunity to make this up to you. Please contact our manager at (713) 489-2097 so we can make your experience a positive one.

November 08, 2022

Got my car serviced yesterday. I got an oil change, alignment, brakes checked, and had them check on a concerning noise. My service advisor was Rick, and he was super friendly and More

by Atronomy27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Aguilar
Nov 16, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 07, 2022

Excellent personalized service. The service advisor was great and went out of his way to help and make it easy. More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 14, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Brian, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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