AutoNation Toyota Gulf Freeway - Service Center

Autonation Toyota is pretty good on scheduling as per customer convenient and ready as per schedule take your vehicle for service, in my experience front desk is very good on answering questions, servici customer convenient and ready as per schedule take your vehicle for service, in my experience front desk is very good on answering questions, servicing team (Pablo) is having enough patience on listening complaints and helping on answering all of them, indeed service got completed on time with no extra waiting, happy with my service with Autonation Toyota. Thanks. More

I was told that my cars oil change service was only going to take between 1 1/2 hrs - 2 hours and it took 5 hours. to take between 1 1/2 hrs - 2 hours and it took 5 hours. More

I took my truck in for service, and they did a great job. There was a slight hiccup, but the service manager quickly resolved the issue. I would definitely recommend service. There was a slight hiccup, but the service manager quickly resolved the issue. I would definitely recommend service. More

The person that always takes care of my car preventive maintenance and services is very supportive, he is bilingual like me, and in overall he is awesome with me. Pablo you are Superrr. Keep working like maintenance and services is very supportive, he is bilingual like me, and in overall he is awesome with me. Pablo you are Superrr. Keep working like that. He is always there for me at the Toyota dealer. More

Brought my vehicle in for a state inspection. The service advisor insisted something was wrong with the battery and that it needed to be replaced immediately. Only to later inform that no batte The service advisor insisted something was wrong with the battery and that it needed to be replaced immediately. Only to later inform that no batteries were available. Then the sales pitches started. They seemed to be more interested in getting me to trade in my vehicle instead of providing the service that was scheduled. After 4 hours of waiting, my vehicle was returned with the license plate bent 90 degrees, gashes in my dash, and the battery terminals not screwed on. When I brought this to the Manger's attention, I was dismissed, almost ignored, and their only comment was to suggest I increase the frequency of my oil changes. #NotGood More

It was Good service but took longer than I expected for an oil change with appointment. an oil change with appointment. More

Everyone is very helpful and friendly and knowledgeable. Clean establishment. Good location close to freeway. Clean establishment. Good location close to freeway. More

Went to drop off vehicle for maintenance. Sat there for 20 minutes waiting for Rick Aguilar to finish with other people’s checkin when I got there earlier than the people around me. When I as Sat there for 20 minutes waiting for Rick Aguilar to finish with other people’s checkin when I got there earlier than the people around me. When I asked me why he took the other people first when I had been there for already 20 minutes, he was unapologetic, defensive, and rude. Then when I pick up my vehicle again he was rude and disrespectful. He just seemed angry! He also didn’t ask me anything about the suggested services. I live an hour away from this Toyota and I was late to my appointment because of Ricks poor customer service. Thanks for nothing Rick Aguilar. More

I needed an alignment. I took it in on Friday and even thought I didn’t have an appointment they were able to get it done the same day. This dealership is always pretty bus I took it in on Friday and even thought I didn’t have an appointment they were able to get it done the same day. This dealership is always pretty busy but when I need service they never fail me. More

Close to my home. Your services is vey good. I bought 3 cars at this location and may be look for another car to buy very soon. Your services is vey good. I bought 3 cars at this location and may be look for another car to buy very soon. More