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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.5
728 Reviews

728 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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December 07, 2022

Great customer service with good prices on services. Justin is the excellent employee who always takes care of us. More

by Rushda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 09, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to Justin here at AutoNation Toyota Gulf Freeway! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 06, 2022

Service assistant manager was very thorough and explained every aspect of the needed maintenance. I had a coupon and it was applied accurately. I didn’t feel pressured in any way and I was given choices. Tha More

by mckinstry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Martinez
Dec 09, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2022

I was having an unbelievably hectic day which became worse when my battery died. Sierra was excellent getting my battery replaced in a very reasonable time frame. Thank you Sierra. God bless you!!! More

by jasminn.benjamin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra
Dec 09, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 05, 2022

Love this place! I drive past another Toyota dealership just to get my 4runner serviced here. Wonderful people and great service. More

by reichert15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 08, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 05, 2022

Autonation Toyota Gulf Freeway does a good job. I am over all pleased with the service and how they take care of my 4Runner, but I think customer service has an opportunity to step it up and improv More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rivas
Dec 08, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Wendy, thank you for taking the time to leave us feedback. If you need more help, our team is available to talk -- safe travels!

December 03, 2022

Great service department. With timely service & Jose answers all my questions so I feel comfortable with the care my car is receiving. More

by dianet_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Dec 06, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2022

Awesome dealership! I always make appointments prior due to their busy schedule to serve the community. I am always received with a smile. They are always attentive to l More

by Sorto30yosselyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 03, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

December 02, 2022

Met my expectations. Always go the way xyra mile with all customers . Makes business in good fashion More

by Iblancoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Sifontes
Dec 04, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

December 02, 2022

AutoNation Toyota service department is top notch. The service advisor, Hugo Martinez, was excellent in listening to my service request. Kept me informed on the status of my vehicle, while I waited More

by Munaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Martinez
Dec 03, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello Munaman, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.

November 30, 2022

It was Good service but took longer than I expected for an oil change with appointment More

by Nando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Martinez
Dec 02, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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