AutoNation Toyota Gulf Freeway - Service Center

Brought my new Rav4 in for the first 5,000 mile service. I pre-scheduled the service on the dealer website which was very easy. The service drive was expecting me and the service writer, Marily, was polite, I pre-scheduled the service on the dealer website which was very easy. The service drive was expecting me and the service writer, Marily, was polite, prompt and efficient. The work took about 45 minutes and she personally found me when it was done. The waiting area was clean with plenty of tables to set up my road office. I found a table with power for my laptop and there was fresh coffee available. There were also several large screen TV's and comfy chairs. More

The representative was informed about my vehicle. Pablo gave me information about upcoming service needs although I am not sure why they inspect under the hood upon arrival for a oil change. Pablo gave me information about upcoming service needs although I am not sure why they inspect under the hood upon arrival for a oil change. More

Gulf Freeway Toyota has exceeded my expectations with the sales and service departments. Mike Pungitore, Service Advisor has been especially prompt, helpful, and extremely professional in handling my vehicl sales and service departments. Mike Pungitore, Service Advisor has been especially prompt, helpful, and extremely professional in handling my vehicle concerns. He clearly and patiently explained.the details of the repair and provided exceptional attention to my questions. He is an asset to your outstanding team! More

My favorita dealer to bring all my vehicles , great customer service & very polite workers best customer service & very polite workers best More

Ricardo “Rick” is a very good service advisor. He and the parts department helped me find the tire pressure sensors I needed and he offered me a very good discount price to install them after havi He and the parts department helped me find the tire pressure sensors I needed and he offered me a very good discount price to install them after having to come and go a couple of time and not being able to reset the TPMS light. First because the dealership could not reset an after-market sensor that a non-Toyota shop had installed and the dealership could not replace it due to back order because of COVID. Then because they could not reset the light after I bought the OEM part at another dealership, had it replaced by the non-Toyota shop which the shop could still not reset, and this dealership figured out that I needed all my sensors replaced but they still didn’t have the sensors. The non-Toyota shop had suggested at one point to replace them all but did not do since they were all showing good. I was also hoping that the one sensor would reset the light since it cost so much to replace them all at the dealership. So again I found the remaining 3 sensors at another dealership and will be returning to this dealership to install them because of the very good discount and the excellent service. More

It is very confortable the attention is rapidly and our car is even clean. Thanks for attention car is even clean. Thanks for attention More

I love the customer service at Autonation. Every time I go they’re always so attentive. Every time I go they’re always so attentive. More

Very Good , Fast and the service guy was very helpful with all my questions I had. with all my questions I had. More

My experience at the dealership was great. The staff was very professional and helpful!! Thank you very much. The staff was very professional and helpful!! Thank you very much. More

Jorge Fuentes our advisor was excellent, very professional and understanding of our vehicles needs. Very clean place and estimated time is accurate. Will be going there again soon. professional and understanding of our vehicles needs. Very clean place and estimated time is accurate. Will be going there again soon. More