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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.5
728 Reviews

728 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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February 14, 2023

DO NOT USE THIS DEALERSHIP FOR SERVICE! Pablo Loredu denied service simply because of a poor previous review. Apparently they were instructed to do so by Craig Fletcher. This is not a dea More

by mahearne.uh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pablo Loredu and Craig Fletcher
Feb 17, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, it is disappointing for us to hear that your experience was anything less than great. Please contact us at (713) 489-2097, so we can work with you to make this right.

February 13, 2023

it was a really good experience. they did their job really fast and on time More

by Faraz Khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Martinez
Feb 16, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Faraz, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

February 11, 2023

Solid work and they get the job done! Helping me out all the time with both my Toyota Camry and new Rav 4. Pablo who’s been my main go to guy has always had my back in getting me what’s n More

by Joe Balderas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
Feb 14, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Joe, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 09, 2023

Excellent service and great installations. Service performed on timely matter. Would recomend to anybody. Keep up this great service. More

by Raulmiguelnava77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent Rep.
Feb 12, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

February 08, 2023

Was able to get appointment the same day. Fast service. Received digital report after service. Was able to communicate through text at all times. More

by Sunnycruiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha
Feb 11, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 06, 2023

I did have an appointment (so that always helps in getting out much quicker). Jorge was my service advisor and he was very helpful and kept me updated with what was going on and ETA's. More

by CPALMERIN82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Fuentes
Feb 09, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 04, 2023

Friendly staff keep up the good work but the service department Hugo Martinez is the best. Always take time and explain what I need now or in the future to keep my 🚗 in good condition. More

by mrssyed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Martinez,Clyde London Davis
Feb 04, 2023 -

mrssyed responded

yes i did

Feb 04, 2023 -

mrssyed responded

publicly on 2/4/23

February 03, 2023

This place made me feel so comfortable. I was greeted as soon as I drove up. The service tech Keisha and the manager David were AMAZING! More

by Ghost Mommie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha, David
Feb 07, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello Ghost, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2023

Service rep always informative and professional. Like the ability to view a video from the technician of the vehicle suggested service. More

by Lhernandez1921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marily
Feb 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 02, 2023

great service. . Ricardo Aguilar will be the reason to come back!!!! Good Time Waiting. will come back soon More

by prosser25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Aguilar
Feb 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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