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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.5
728 Reviews

728 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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February 25, 2023

Much better experience than other dealerships I have worked with in the past. I just wish that when you get a car wash along with your service, that it's better than it is. Anyone can drive a vehicle More

by Countess Moon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nice guys in service center
Mar 03, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 24, 2023

They were extremely friendly, had my truck checked with recommendations. Completed work on it quickly and explained issues and even had a short video. Waiting room is comfortable with coffee, could use a l More

by ts311633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Feb 27, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

February 23, 2023

Awesome dealership they explained everything in detail and I was out in just over an hour. More

by Nanacannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Feb 27, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 22, 2023

AutoNation Toyota on the Gulf Freeway has been servicing my Tacoma for years without any issues. They have provided a loaner car when I needed one. Hugo provides great customer service by keeping me updated More

by Leroyjrmaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Feb 26, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

February 21, 2023

Great experience. Great customer service. It took reasonable time for the service I was getting. More

by avilacharro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Feb 26, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 21, 2023

Easy to make appointments. Very good service. The service advisor was very helpful and kept me informed of the progress of the service being done. More

by monteroaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Aguilar
Feb 26, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Monteroaj, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Gulf Freeway

February 20, 2023

The service department seems to have improved its attention to detail recently, When I had my 2012 Prius checked out at 65,000 miles, they finally reset that annoying "service needed reminder" so I c More

by Dr. Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Feb 24, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

February 18, 2023

Bien agradable a tiempo services amable credible informacion buena sin esperar mucho tiempo amicable satisfactory More

by Norma C. De Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan
Feb 22, 2023 -

AutoNation Toyota Gulf Freeway responded

Hola Norma, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. No dude en llamarnos si alguna vez necesita algo. ¡Sé seguro en el camino!

February 17, 2023

I came into the dealership, a little hesitant for my scheduled service. I did not have a great experience trying to make an appointment by telephone. I was able to use the online scheduler very easily t More

by TF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 21, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 16, 2023

These are the nicest people around. .from the time I bought my Rav 4 through service apps and free car wash. Never had a bad experience More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha
Feb 20, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Beverly, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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