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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.5
728 Reviews

728 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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March 15, 2023

Workers and service partners are very caring and respectful and are willing to help no matter the time of day More

by Harrison N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 18, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Harrison, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 06, 2023

Love going to Toyota most caring and attentive people I could have ever meet thanks Toyota More

by Garciabella16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kesha
Mar 10, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 06, 2023

Keisha Clark was super awesome. .got me in and out took care of my main concern, went above and beyond to make sure that my vehicle was 100% ready to go.. And also Sales Manager Stan More

by luistristan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha Clark and Stan Knox
Mar 10, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 05, 2023

The Service Rep was very attentive and thorough in letting me know what work/service was needed for my vehicle More

by rhondafoley50
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Hugo Rivas
Mar 09, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 04, 2023

Easy to schedule an appointment on line. Prompt attention when I arrived. Impressed in receiving a video as the service attendant pointed out areas of concern with my vehicle. Mike was More

by Lynn Defee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 08, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Lynn, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 02, 2023

Good service and good attitude employees, I like Toyota services, Good discounts for your services. More

by Vilomata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Mar 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello Vilomata, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 02, 2023

They are very thorough, polite and time efficient. I have also had a car towed in and they solved the problem in a timely manner More

by Kakennon
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't Remember
Mar 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

March 02, 2023

I got my appt time mixed up and they still took my car in for service. I always receive excellent customer service at this dealership! More

by yolycan39
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

March 02, 2023

Everytime I come to Autonation Toyota I'm always given service of the highest quality. The service reps explain everything in detail and maintenance on my vehicle is done quickly. More

by Rverastegui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pungitore
Mar 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 27, 2023

Wait was way to long I had to wait over 2 hours for an oil change More

by Gracie.vazquez1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Mar 04, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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