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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.3
732 Reviews

732 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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September 12, 2024

AutoNation Toyota off of Gulf Freeway always exceeds my expectations! I had an appointment for an oil change and was in and out within an hour. My service advisor Oneil had the best customer service, he wa More

by Brittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
O’Neil
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Sep 14, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi Brittany, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 02, 2024

I got a good service and Cameron,she was wonderful listening what problems my car has and solved all issues. More

by Tes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Jul 03, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 29, 2024

Very good job maryly she is help a lot thank you maryly keep do good job More

by Lynguyen935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryly
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Jun 30, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 21, 2024

Happy with the service provided. I will definitely recommend Auto Nation Toyota Gulffreeway to all my friends & family More

by Hermaine123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ in collision department
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Jun 24, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 21, 2024

Shajeel is very helpful and service was excellent, Daniel was thorough in making sure I understood what was happening and what I needed for my vehicle. Highly recommend getting your car work on here! More

by Ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shajeel for looking at vehicles, and Daniel for service.
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Jun 24, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi Ricky, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 18, 2024

Hands down the best Toyota Team in Houston! ! From sales to service they’re the best in town! More

by randaal1
Recommend Dealer
Yes
Employees Worked With
Val
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Jun 19, 2024 -

AutoNation Toyota Gulf Freeway responded

Hello, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2024

There was an issue when I waited at AutoNation Toyota for a tire change. The dealership found and resolved the problem quickly. Mistakes happen, and I am happy that the dealership goes the extra mile to ensu More

by Phuongkhanh21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oneil
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Jun 19, 2024 -

AutoNation Toyota Gulf Freeway responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-2097 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 17, 2024

Good attention but the service just go for oil change And com out with somting else missed bolts on the skid plate More

by htony5659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria
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Jun 19, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2097. We hope to hear from you.

June 11, 2024

The service rep was very helpful and my car service didn’t take longer than expected. The tech took time to diagnose my car for other repairs and nothing else was needed. More

by Rubioj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jun 12, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2024

My advisor is really nice and helpful to help me out with my questions about my job. More

by protim.mondol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patients are also advised that their symptoms.
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Jun 11, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

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