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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.5
728 Reviews

728 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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June 21, 2024

Shajeel is very helpful and service was excellent, Daniel was thorough in making sure I understood what was happening and what I needed for my vehicle. Highly recommend getting your car work on here! More

by Ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shajeel for looking at vehicles, and Daniel for service.
Jun 24, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi Ricky, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 18, 2024

Hands down the best Toyota Team in Houston! ! From sales to service they’re the best in town! More

by randaal1
Recommend Dealer
Yes
Employees Worked With
Val
Jun 19, 2024 -

AutoNation Toyota Gulf Freeway responded

Hello, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2024

There was an issue when I waited at AutoNation Toyota for a tire change. The dealership found and resolved the problem quickly. Mistakes happen, and I am happy that the dealership goes the extra mile to ensu More

by Phuongkhanh21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oneil
Jun 19, 2024 -

AutoNation Toyota Gulf Freeway responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-2097 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 17, 2024

Good attention but the service just go for oil change And com out with somting else missed bolts on the skid plate More

by htony5659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria
Jun 19, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2097. We hope to hear from you.

June 11, 2024

The service rep was very helpful and my car service didn’t take longer than expected. The tech took time to diagnose my car for other repairs and nothing else was needed. More

by Rubioj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 12, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2024

My car is like new now, I appreciate that they did a good job on my car. More

by Trluis120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss Maria
Jun 11, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

June 10, 2024

My advisor is really nice and helpful to help me out with my questions about my job. More

by protim.mondol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patients are also advised that their symptoms.
Jun 11, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

June 09, 2024

I have been coming here a few years and the car wash has never worked. Recently took car in for an oil change and my tire pressures was not checked. The print out had it was but my light was still on and wh More

by Shenita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Jun 12, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi Shenita, thank you for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2097. We hope to hear from you.

June 03, 2024

As my associate was in training I had a decent experience. His coworkers were very helpful to him, which was nice to see. More

by Mlh51470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 07, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2024

I have used this dealer for a very long time and have always had a pleasant experience with them. More

by sjcherr428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
May 24, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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