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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.5
728 Reviews

728 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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April 05, 2023

The service department was amazing. Experience has taught me to, as a woman, dread dealing with auto service. Here it was great, though. There were expensive things I asked them to l More

by Sports Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Martinez
Apr 08, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2023

Helpful. Efficient. Customer-Focused. Polite. Respectful. Service writers extend themselves to make sure customers are informed of the progress of repairs. More

by Howard.BryanJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kesia Clark
Apr 07, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Howard, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

They were great! Justin, was very attentive and did a great job making sure my truck got repaired in a timely manner. I will definitely come back for any future servi More

by Freddy1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 02, 2023

Really good, it was fast and every helpful, really professional and know and has knowledge of most of anything I needed to know. More

by rajumilen21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaz
Apr 04, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 31, 2023

E x e l e n t e t r a b a j o More

by Noelia 😁
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Apr 03, 2023 -

AutoNation Toyota Gulf Freeway responded

Hola, estamos muy contentos de haberle brindado una experiencia tan positiva. Si necesita más ayuda, nuestro equipo está disponible para hablar: ¡viajes seguros!

March 30, 2023

Excellent service from the time of check in till the time of check out. The service advisor was great. They managed to have me in n out with very little wait time. Definitely will be getting my next PM from More

by muzzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammad Jawed
Apr 03, 2023 -

AutoNation Toyota Gulf Freeway responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 28, 2023

Great manager and great customer service. Highly recommend. I won’t take my vehicle anywhere else. More

by jessicaw2383
Recommend Dealer
Yes
Employees Worked With
David Stokely
Apr 01, 2023 -

AutoNation Toyota Gulf Freeway responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 28, 2023

Quick Service. I will certainly ask for Mike next visit. He kept me updated in the progress. More

by jlkmedley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 01, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 24, 2023

I arrived early but as usual the person I signed on with was unavailable but it ok with Jason but the wait time always take longer than I expected. More

by Irene Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason?
Mar 29, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Irene, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. If you ever need help, just give us a call. Happy motoring!

March 24, 2023

This was my second visit to this dealership and I had a Very Good experience. I was communicated with in detail and treated with respect. I'd be glad to deal with them anytime and recommend this dealersh More

by cking1151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Mike
Mar 28, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, We are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

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