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AutoNation Toyota Gulf Freeway - Service Center
Houston, TX
728 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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728 Reviews of AutoNation Toyota Gulf Freeway - Service Center
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May 01, 2023
This dealership is probably one of the best in Houston. There are always staffed and fully capable of getting the job done and getting it done quick as possible. Adam my service advisor has came a long way There are always staffed and fully capable of getting the job done and getting it done quick as possible. Adam my service advisor has came a long way since he first started and is doing nothing but great things with this company. He goes over every multi-point with me and texts me when the vehicle is finished! Thanks toyota thank you my service advisor Adam. More
by JustB
Employees Worked With
Adam
May 01, 2023
I love going to AutoNation because that is where I purchased my car from. They treat you with respect. They are very friendly, helpful and very professional. The person that helped me was Marily Perez purchased my car from. They treat you with respect. They are very friendly, helpful and very professional. The person that helped me was Marily Perez and she was very friendly and very professional. Thank you AutoNation for all you all do! More
by Icecream727
Employees Worked With
Marily Perez
April 28, 2023
The service experience was great. The dealership was clean and convenient. I was served quickly and was provided clear recommendations for service. The dealership was clean and convenient. I was served quickly and was provided clear recommendations for service. More
by pya102
Employees Worked With
Marily
April 27, 2023
I came for an oil change and walked out with a bill estimate of close to $3,000.00. This is unconscionable, especially for a retired senior on a fixed monthly income that such a bill would have one lit estimate of close to $3,000.00. This is unconscionable, especially for a retired senior on a fixed monthly income that such a bill would have one literally in the streets eating out of garbage cans. Imagine, a battery that costs $662.00!!! Does this operate on Mars or at the the Moon? The prices here are outrageous and offensive for retirees struggling to pay basic bills every month. Completely out of order and out of touch with an inflationary crisis in the nation spiraling towards certain doom for most working class persons and retired seniors. More
by DTG
Employees Worked With
Camila
April 24, 2023
The check-in was easy, and informative, letting me know what was needed and a good estimate of time and cost. The wait time was accurate and comfortable. The checkout was without any last minute surprises what was needed and a good estimate of time and cost. The wait time was accurate and comfortable. The checkout was without any last minute surprises and went smoothly. More
by Williamson 554021
Employees Worked With
Marily Perez
April 24, 2023
I would give this dealership an average review. I have had issues with them getting back with me more than once regarding issues after they were suppose to reach out with their manager but he's alw I have had issues with them getting back with me more than once regarding issues after they were suppose to reach out with their manager but he's always either in a meeting or off campus and then nobody gets back with me even after I've called to follow up. I just feel this is terrible customer service on there part and will most likely go to another Toyota dealership for service once my maintenance contract runs out this year. More
by Wdm6864
Employees Worked With
Casey
April 21, 2023
Wait is too long. Over an hour for an oil change isn't necessary. Broke off my side mirror, and when put back on had a chunk out. Over an hour for an oil change isn't necessary. Broke off my side mirror, and when put back on had a chunk out. More
by adamtrauner
Employees Worked With
Don't remember
