AutoNation Toyota Gulf Freeway - Service Center

Issue was found on the second diagnostic. Car fixed and runs smooth. Thanks to Mike. Car fixed and runs smooth. Thanks to Mike. More

Quick and efficient, Casey explained everything and was kind and respectful. Messaging kept me posted on progress kind and respectful. Messaging kept me posted on progress More

I accidently left a good amount of cash in the car, the service advisor (she) found me in the waiting area ad gave it back to me. AutoNation Toyota often sends me coupons, and offer me quality services at service advisor (she) found me in the waiting area ad gave it back to me. AutoNation Toyota often sends me coupons, and offer me quality services at good/low prices. They wash and clean the car at no charge. I bought the car there at a very good price, I like to return for services and enjoy the show room. More

Excellent service and very punctual. The very nice waiting area with free coffee and live TV. The very nice waiting area with free coffee and live TV. More

The service was good and the sales person that took care of my car was very friendly and explained everything very well. The reason why I only gave 4 stars is because the service took over an hour and 45 mi of my car was very friendly and explained everything very well. The reason why I only gave 4 stars is because the service took over an hour and 45 minutes. I had an oil change and multipoint inspection done on my vehicle. And since it was over the weekend, it was busier than usual. More

The service was good. They did a good job . The service writer was very helpful. The only reason I didn’t give a 5 star was because my tire had a nail and they told me tha They did a good job . The service writer was very helpful. The only reason I didn’t give a 5 star was because my tire had a nail and they told me that i Had to replace the whole tire, when all they had to do is plug it. More

I took my car to get a oil change and the brake fluid change. When they removed the plastic cover on the bottom they didn’t but all the screws back. The guard was dragging on the ground. I had to but set change. When they removed the plastic cover on the bottom they didn’t but all the screws back. The guard was dragging on the ground. I had to but set screws in so it would stop dragging on the floor. I am very disappointed in the service. It is not hard to but back screws you took off. More

Online Booking: I requested an appointment online for installation of specific tires. I was not notified before hand that the tires I selected were not in stock. If I would’ve received a phone call regar installation of specific tires. I was not notified before hand that the tires I selected were not in stock. If I would’ve received a phone call regarding this, I would have avoided missing an extra day from work. That’s the point of creating an appointment. In order to have the tires I wanted installed, I had to pay for them upfront. Waiting Area: The waiting area needs more outlets and tables with chairs for those people that are working and need to plug in a laptop. Service Attendant: Justin offered me other brands since the ones I wanted were not in-stock. He explained the warranty information but I was set on the ones I had done extensive research on. Overall, Justin delivered. More

I've always had a good experience at Autonation. The service staff is friendly and is honest about the recommendations given to keep my vehicle running well. The prices are fair and wait time is rea The service staff is friendly and is honest about the recommendations given to keep my vehicle running well. The prices are fair and wait time is reasonable. The wait lounge is comfortable with tv's, coffee and ample space. Been a repeat customer for years! More

I took my vehicle in because the wheel was shaking when I drive. MY car was left at the shop frim 10am to 4/4:30pm. The invoice shows that the issue was addressed but it is still shaking. Now I have to wait drive. MY car was left at the shop frim 10am to 4/4:30pm. The invoice shows that the issue was addressed but it is still shaking. Now I have to wait until I my next off day to schedule ANOTHER appointment for the same problem. I am beyond frustrated. More