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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.5
728 Reviews

728 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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June 16, 2023

I wish I could give 10 star ⭐️ but since there is always room for improvement I am giving Justin Vest and AUtoNation 5 + he is one of the BEST Service Advisors I ever deal with. I would definitely recommend More

by Blancaz35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Vest
Jun 20, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2023

I was greeted by Casey. I was given an estimated time, and as promised my car was ready. Fast and great service More

by coliveros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Jun 18, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Coliveros, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2023

Mike Pungitore was great. He gave me one free oil change! My car was cleaned. Washed and waxed. The wait was a bit long. More

by mvan2k75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pungitore
Jun 18, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2023

This dealer had a good, friendly and professional knowledge to service my car. I've got all the right answers from it. Thank you AutoNation. More

by tinyankeehung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 15, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 06, 2023

As a Toyota customer, I was very disappointed on Saturday, my appointment was at 10:30, my assigned service manager wasn’t there and neither was the service manager in that dept. I was being skipped More

by e.tristan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin, but Marylee was my assigned manager
Jun 11, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Tristan, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2097. We hope to hear from you.

June 05, 2023

They are really nice trough all time and explained all service and given a good advice on what you need for your vehicle Thanks and definitely I will back at ti his location 👍 More

by ROBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José
Jun 10, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Robin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

Since I purchased my Toyota Highlander at AutoNation in 2014, I have received excellent and dependable maintenance on my vehicle. Maintenance prices are comparable to any auto mechanic shop. More

by laramelba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Vest
Jun 05, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 27, 2023

My husband took my Toyota Camry for service and it literally took less than an hour. He said the service agent was very nice and knowledgeable. He feels like we’re home again regarding all our needs More

by Waynencassier1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marily
May 31, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

In and out Maintenance Service. Friendly and professional. My advisor was Christy Tram. I will recommend this dealer service. More

by Fabi Villegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Tram
May 26, 2023 -

Fabi Villegas responded

Thank you for the great service!!!

May 25, 2023

Service was excellent as was the Service Rep, Luis Guzman. Completed on time, as promised. Luis was knowledgeable, helpful and genuinely friendly. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guzman
May 30, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 30, 2023 -

Mike responded

Thanks again for the great service!

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