AutoNation Toyota Gulf Freeway - Service Center

Service manager has no desire to fix problems, is rude and confrontational. Worse experience at a dealership I’ve ever had. and confrontational. Worse experience at a dealership I’ve ever had. More

It’s all ways a great experience, we arrived a bit early and were attended promptly greeted warmly and friendly. We always enjoy our visits and were attended promptly greeted warmly and friendly. We always enjoy our visits More

Very pleasant personal and very helpful with any questions or concerns that I had with options. questions or concerns that I had with options. More

The first time I went the guy texted me and said he would keep me in formed. This time the girl took my car and I never saw her again. I had to ask and find out after an hour and a half. When Keisha went to keep me in formed. This time the girl took my car and I never saw her again. I had to ask and find out after an hour and a half. When Keisha went to find out then things got moving. She was very efficient. More

Great employees and communication; Mike let me know what to expect at my next service, thank you. to expect at my next service, thank you. More

They replaced my alternator but never put back the engine cover rivets. I recognized it when I washed my car. The rivets were placed under the hood close by the windshield. It was not professional. Also, I s cover rivets. I recognized it when I washed my car. The rivets were placed under the hood close by the windshield. It was not professional. Also, I spent a thousand for their service but they did not even offer me a car wash. My Camry was totally dirty with all dirt, finger prints and sprinkler's water spots. I wonder if they missed anything else when they did the job. This is just a small issue but rings the bell for the customer's safety and the car's performance. Furthermore, the cost to replace the alternator was overpriced. I did some research as well as called some other dealers but this price was much higher. Because my car wasn't drivable and was towed to this place, so I have no choice. I wasn't happy and satisfied after all. Would not recommend it! More

The dealers service center was by far the largest service garage I’ve ever seen. The waiting area was phenomenally clean and comfortable. garage I’ve ever seen. The waiting area was phenomenally clean and comfortable. More

Service department did terrible. Took my car for alignment twice and they still couldn’t fix it. Took my car for alignment twice and they still couldn’t fix it. More

Hector, was my service guy and he was AWESOME! It was a Saturday, I didn’t have an appointment, and he still had me out of there in 1 Hour! It was a Saturday, I didn’t have an appointment, and he still had me out of there in 1 Hour! More

Friendly service and great work. Nice facility with good air conditioning. I trust my vehicles service done here. Nice facility with good air conditioning. I trust my vehicles service done here. More