AutoNation Toyota Gulf Freeway - Service Center
Houston, TX
728 Reviews of AutoNation Toyota Gulf Freeway - Service Center
The representative explained in detailed the suggested work my car needs and helped me to prioritize the schedule of the different needs. The job was done in a timely manner. work my car needs and helped me to prioritize the schedule of the different needs. The job was done in a timely manner. More
Very nice environment and was greeted within a few minutes of my arrival. got a text when my car was done. was told my tires were in the yellow don't understand what that means, other than caution, h minutes of my arrival. got a text when my car was done. was told my tires were in the yellow don't understand what that means, other than caution, however I only have 23000 miles so not sure how that is possible. I would have liked more specific information about Tire tread depth. I did not speak with the mechanic. Otherwise, a great experience. More
I was going in to get an oil change. I like how I'm able to drop my car off and know it's in good hands. Pick up is easy too. We appreciate everyone at the dealership for making our trip I like how I'm able to drop my car off and know it's in good hands. Pick up is easy too. We appreciate everyone at the dealership for making our trips there easy and fast. More
We took our vehilce in for a bulletin regarding the trailer disconnect, which when it happens it kills your brakes. Turns out a known issue that just requires programming. This should be a safety recal trailer disconnect, which when it happens it kills your brakes. Turns out a known issue that just requires programming. This should be a safety recall and done at no cost. This is not a wear an tear issue but a major safety issue. I am very disappointed with Toyota and this dealership. More
Nothing bad to say about the dealership. We purchased our Rav4 from them and use them for the maintenance. We are only at the 10k mark but the service department has been very helpful with a We purchased our Rav4 from them and use them for the maintenance. We are only at the 10k mark but the service department has been very helpful with any of our questions. There is no doubt we will continue to visit this location. More
Hector in the service department ensured that I had a quick and painless experience for my 10k service - minimal wait time and overall great experience! quick and painless experience for my 10k service - minimal wait time and overall great experience! More
Casey and Marily are a tremendous asset to your service department. They are very professional and I have always gotten a WOW experience from they know how and service recommendations. I am very pleased wi department. They are very professional and I have always gotten a WOW experience from they know how and service recommendations. I am very pleased with the way they treat me as a customer and a person. Thank you Casey and Marily!!!!!!!! More
Always accommodating, reminders sent for service, quick service generally. I appreciated that I was able to pay for service with my appointed representative vs having to go to cashier. service generally. I appreciated that I was able to pay for service with my appointed representative vs having to go to cashier. More