AutoNation Toyota Gulf Freeway

Great sales people. comfortable environment and great management. Service department is a little lazy but not all of them. The warranty packages are good too. management. Service department is a little lazy but not all of them. The warranty packages are good too. More

Todos fueron muy amables y atentos, y buscaron soluciones satisfactorias a todas nuestras inquietudes, nos plantearon varias alternativas y nos dieron recomendaciones muy acertadas con respecto a la compra d satisfactorias a todas nuestras inquietudes, nos plantearon varias alternativas y nos dieron recomendaciones muy acertadas con respecto a la compra del vehículo More

This is a no gimmick best price / trade dealer hands down More

Mentioned my windshield wiper fluid wasn’t working. They said they would check it and top off fluids. No problems mentioned when I picked up my 4Runner so I assumed it was just low on fluid. Tried it agai said they would check it and top off fluids. No problems mentioned when I picked up my 4Runner so I assumed it was just low on fluid. Tried it again later and it still doesn’t work. More

My service advisor Haley was friendly and attentive. Another lady also was so nice enough to give my daughter an activity packet while we waited. Another lady also was so nice enough to give my daughter an activity packet while we waited. More

Tire needed replacement it took them 5 hours to only to come back with a refusal notice even though warranty was still active on vehicle. Dealer rep wanted a purchase of new tires instead of submitting app come back with a refusal notice even though warranty was still active on vehicle. Dealer rep wanted a purchase of new tires instead of submitting approval for warranty coverage. Poor customer service More

Great Service by Ms. Minerva. Quick, professional and courteous personalized service. Easy to work with courteous personalized service. Easy to work with More

It use to be excellent service but it's no longer the same. I've been going there for years. And the reason why I keep on coming back it's because of excellent customer service and the quality of the s same. I've been going there for years. And the reason why I keep on coming back it's because of excellent customer service and the quality of the service. Since I was there waiting for at least 4 hours I wish the person that is assigned to me will update me what's going on. I'm just use to it with the previous service advisors that when they take care of your car and if it takes longer they will update you at least what's going on or how many more minutes or hours and they will take care of you till they are finish. At least when I have a question somebody step in. But for the most part, it was ok. More

Due to service director bad policy we had to wait about 2 hours when our vehicle was ready and service manager was making our bill and director called meeting for all service advisers meeting hours when our vehicle was ready and service manager was making our bill and director called meeting for all service advisers meeting More

My visit here went smoothly. I got oil changed for my Rav4, the wait it took about and hour and forty minutes, I did get there early at 7am. I was pleased with the service. Rav4, the wait it took about and hour and forty minutes, I did get there early at 7am. I was pleased with the service. More