AutoNation Toyota Gulf Freeway

My service guy was an amazing guy explained the work needed very well. Thank you needed very well. Thank you More

Was a pleasant experience on the Call to set up the appt. And was On time with my appointment. And was On time with my appointment. More

I was called about a special offer for an oil and filter change. Upon arrival for my appointment the service tech informed me they had the fuel pump in stock to replace for the recall notice. It only took change. Upon arrival for my appointment the service tech informed me they had the fuel pump in stock to replace for the recall notice. It only took 1.5 hrs, just as estimated to have the oil changed and recall part installed. I was very pleased with the service I received and very pleased with the special offer for the oil change. More

Mr David was awesome. He had my car toll to the dealership. They had my car repair less than a week. My car feels new dealership. They had my car repair less than a week. My car feels new More

Went in because the rubber molding was missing on my windshield, about a 12 in area, on the bottom. All we can figure is it came that way and we never noticed. Truck is a year old. I mean really how oft windshield, about a 12 in area, on the bottom. All we can figure is it came that way and we never noticed. Truck is a year old. I mean really how often do you look at the bottom of your windshield that is covered by the hood?? Strangely didn't notice it cleaning it either. They said a mechanic must have done this, no one has worked on the truck but you for recalls. Then it must have been the previous owner, No, you were the previous owner, it's new. Anyhow my service rep was very nice. At least this time it does not appear that my console or glove box was gone through. I also had yet another recall due I found out while there and had it fixed. The roof brake light. So I noticed dirty hand prints and was disappointed. When home I discovered these weren't dirty hand prints, they were sticky glue prints. It took forever to get it off. It was on the hood, the side quarter panel, the door, the door handle, the back window, the framing around the back window. Did they swim in this stuff?? No I didn't want them touching it any further and besides by the time I got the truck back home, they were closing. I wasn't about to leave this stuff on there overnight. It's always something. Why can't people just take pride and be careful. I mean really, would they do this to their own car?? The molding on windshield it turns out it was tucked underneath the glass. I guess it came from the factory that way. I truly cannot see how it would have gotten like that any other way. They pried it out. it's loose but there. I am hoping with the summer heat it will shrink back down on it. More

The service writer was fine, but it took over 2 hours to get a battery replaced under warranty. Plus, they issued a laundry list of "upsell" recommended service, including wiper replacement for $100. Wiper get a battery replaced under warranty. Plus, they issued a laundry list of "upsell" recommended service, including wiper replacement for $100. Wiper replacement for $100? Are you kidding? Give me a break. I used to use this dealership for service, but I no longer recognized anyone who works there. More

The sales person did a great job but the wait to process the sales agreement was long. the sales agreement was long. More

Auto Nation Toyota sent a wrecker to transport my vehicle after I hit an object on the road. They seemed anxious to assist and get me back on the road in a timely manner. I am completely pleased with their after I hit an object on the road. They seemed anxious to assist and get me back on the road in a timely manner. I am completely pleased with their service and attitude. More

Normally I have excellent service. Took my 2019 Tundra in for service and when I left the dealership I noticed a lot seemed wrong. When I arrived home almost every lug not was loose on all 4 wheels and in for service and when I left the dealership I noticed a lot seemed wrong. When I arrived home almost every lug not was loose on all 4 wheels and the steering wheel was shaking. We then were asked to come back due to a safety hazard and ended spending another 3 hours there. This is totally inexcusable. More

Did a great job. Very quick as I did not have an appointment. Will definitely come back as needed. appointment. Will definitely come back as needed. More