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AutoNation Toyota Gulf Freeway

Houston, TX

4.5
1,249 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,249 reviews

September 23, 2021

they told me one price and than it jumped double. when i was to do it More

by harley.johnson
Recommend Dealer
No
Employees Worked With
luis
Sep 26, 2021 -

AutoNation Toyota Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (713) 489-2097 -- we hope to hear from you soon. Take care!

September 23, 2021

Autonation toyota sold my daughter a car with no jack and none of the tires passed inspection but they passed it my daughter put less than 300 mile on it and all the tires were on the wear bars. I guess as More

by Ken Meyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Lopez
September 17, 2021

Great customer service,very friendly and professional,after we bought our new Toyota,this is the place we will always bring our car for service More

by Afshinvatani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryan
Sep 24, 2021 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 27, 2021 -

Afshinvatani responded

Thank you,we will see you on our next service

September 13, 2021

Good service I just wish that I would have been called or text when ready More

by Dzavala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 17, 2021 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2021

Yore service team excellent work. They’re explanation everything. This dealrships is always is friendly. This time is reguler service oil change and rutate wheel More

by Naseem baig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Worked is excellent
Sep 17, 2021 -

AutoNation Toyota Gulf Freeway responded

Hi Naseem, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

September 12, 2021

It was clean but I wish I would have known that the whole service center closes from 1-2pm, I would have chosen to arrive earlier or come in later More

by Joeyroc59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 17, 2021 -

AutoNation Toyota Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2021

The service team was excellent. Worked with me on extra items that needed to be worked. Only problem was the time involved. Since it took longer than expected, transportation was provided. More

by elnachula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector at Gulf Frwy Toyota
Sep 15, 2021 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 09, 2021

Mr. Vincent Nguyen was OUTSTANDING! Pick you up all the way from Houston, ask you if you are Hungry and sale you a Brand New Car. That is Service!! Mr. Abid Messiah, Awesome Finance Manager,Personable More

by Reginald
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr.Vincent Nguyen
Sep 13, 2021 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 09, 2021

They are always helpful and polite to us when we take our car in to the dealership. They always do good service. They keep us updated More

by condessa1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Sep 14, 2021 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 09, 2021

Their service department is a ripoff. They charged me Their service department is a rip off. They charged me $103 for a oil change and to rotate my tires. That is xxxxxxxx. Never again More

by Brig2506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector
Sep 14, 2021 -

AutoNation Toyota Gulf Freeway responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2097. We hope to hear from you.

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