AutoNation Toyota Gulf Freeway

On July 30, 2021, I went to have my Scion IQ serviced by Hector Rivas the "assistant manager". Mr. Rivas tried to persuade me to spend around $1580.00 car services/repairs for a routine check up via text r Hector Rivas the "assistant manager". Mr. Rivas tried to persuade me to spend around $1580.00 car services/repairs for a routine check up via text rather than walking up to me and telling me (which is such lazy "service"). In any case, I agreed to spend around $600.00 for services, and he assured me that all work would be completed in one and half hours. After 2 hours waiting and not receiving any "texts" from him, I walked over to Mr. Rivas work area only to find out that he left for an family emergency and would not be returning. What a joke. Long story short, Justin was able to assist me and discount the costs which was very kind him. I will not be coming back to AutoNation Toyota Gulf Freeway Service Center any time soon. Where did Russ Coskins go? More

the service was very good and fast the assistant was the best and very friendly all the time And explain to me the service they have to do on my car best and very friendly all the time And explain to me the service they have to do on my car More

Good service y amabilidad y atención al cliente rapidez de su servicio y la calidad de productos de repuestos para mi vehículo muchas gracias de su servicio y la calidad de productos de repuestos para mi vehículo muchas gracias More

I was greeted and waited a few minutes until Pablo my service advisor came out and was very nice and asked what service I was needing. Oil change only and informed of how long it will take. So waited. service advisor came out and was very nice and asked what service I was needing. Oil change only and informed of how long it will take. So waited. More

Their customer care is top notch. I spoke to my service advisor Thomas because 1hr and 20 minutes had passed for my routine (normally 35-45 minutes at my original dealer) and he then spoke to his manager, advisor Thomas because 1hr and 20 minutes had passed for my routine (normally 35-45 minutes at my original dealer) and he then spoke to his manager, David. David came over and I explained to me that they had a safety meeting scheduled. He was also nice enough to offer a complimentary service. This is how management solves problems that arise. Because of Thomas and David, I will be back to this location rather than where I purchased my Tacoma. Thank you gentlemen. More

El Servicio Fue Rapido Y Muy Facil De Reservar La Cita Para El Mismo Dia, El Personal Muy Amable Y Atento, Mi Carro Quedo Listo En Pocas Horas, Gracias Para El Mismo Dia, El Personal Muy Amable Y Atento, Mi Carro Quedo Listo En Pocas Horas, Gracias More

This is the only dealership, out of 6 that we were visiting, that was honest with us about what was actually available to buy. Pratik, our salesman, let me know when they got a truck that we were inte visiting, that was honest with us about what was actually available to buy. Pratik, our salesman, let me know when they got a truck that we were interested in. We went and bought it the very next day. We very much appreciated his honesty especially in this time of extreme new car shortages. More

Didn't want to buy a car during Covid, but was forced into it...was pleasantly surprised by the level of care during the visit. Sales and financing were helpful, no wasteful add-ons like some dealership into it...was pleasantly surprised by the level of care during the visit. Sales and financing were helpful, no wasteful add-ons like some dealerships require. More

Very nice organized clean and to the point is the experience you’ll have at Autonation Toyota GF , Upper management also very involved and willing to work with customers experience you’ll have at Autonation Toyota GF , Upper management also very involved and willing to work with customers More

Totally focused on the customer and getting the best service for your vehicle. Mr Thomas is the best.! I come from Louisiana just to come here. service for your vehicle. Mr Thomas is the best.! I come from Louisiana just to come here. More