AutoNation Toyota Gulf Freeway
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,287 reviews
The service team is professional pleasant and knowledgeable. I was assisted from the time I pulled in & when my car was ready. My questions were answered and any suggestions were received with a knowledgeable. I was assisted from the time I pulled in & when my car was ready. My questions were answered and any suggestions were received with a smile. Great team. More
I purchased a new 2026 Toyota Land Cruiser here in November 2025. The purchase experience was not difficult, and the sales representative was very helpful and professional. The only minor issue I ha November 2025. The purchase experience was not difficult, and the sales representative was very helpful and professional. The only minor issue I had with the purchase experience, which was to be expected, was the significant amount of time the sales department spent trying to get me to purchase an extended warranty package after I had committed to purchasing the vehicle. The only other minor issue I had with the purchase experience was, the same day after leaving the lot with the vehicle, one of the exterior body molding panels came loose. I was told I could bring it in for repair under warranty and, if needed, would be given a loaner vehicle while the body molding issue was resolved. I went back about 2 weeks later for the initial servicing (since I had quickly put over 4000 miles on the vehicle) and the body molding repair. That visit was a disaster, and I will not return to this location for maintenance or service work. After showing the technician that checked me in the body molding issue, I later found out that the technician working on the vehicle thought the issue was with the inside door panel, and proceeded to disassemble the panel to try and find an issue. Then, once I pointed out the issue to the actual technician doing the work, he indicated they might be able to fix it, but weren't sure because the body molding was added by the sales department. What should have been a 30-minute repair ended up with me staying for 6 hours, only to leave with no repair. They were confused about what parts to order, but then told me the parts were ordered. I came back several days later for a 7am appointment, only to have the car sit for several hours with no one working on it. Once they started working on the car, it took only a few minutes to fix. And, I was told both times that no loaner could be provided because they only do rentals, and Toyota requires several days to approve a rental. Overall, the maintenance department seemed confused and dishonest. I will not use the maintnenace department here ever again. More
EASY! ! As a single woman, my anxiety of buying a car was high! But when I walked in, personal service began! Richard, my superior sales representative, und ! As a single woman, my anxiety of buying a car was high! But when I walked in, personal service began! Richard, my superior sales representative, understood and delivered my deal, and I drove out with the car and deal I wanted. Leo, Finance extraordinaire explained my warranty and provided the best deal. Tech Exoert Shakeel demonstrated my new Toyota Tech . Thank you Autonation Toyota for an EASY purchase experience!! More
They were very easy to work with. No pressure from the salesman and they all were just so nice! They made my experience very nice and easy!! Also have me a good price on my Toyota H No pressure from the salesman and they all were just so nice! They made my experience very nice and easy!! Also have me a good price on my Toyota Highlighter.. More
Great customer service and sales service, they are always wore if we need anything, from manager, financial and sales person 😀 👍 thank you guys.... always wore if we need anything, from manager, financial and sales person 😀 👍 thank you guys.... More



