Back

AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,022 Reviews

1,022 Reviews of AutoNation Toyota Cerritos - Service Center

Sort by
August 20, 2021

Nicolas Castaneda is an expert Technician. He is smart, attentive to details, and knows everything about my Toyota vehicles. AutoNation is lucky to have Nicolas! More

by cmoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Aguirre
Aug 27, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! If you ever need help, just give us a call. Happy motoring!

August 20, 2021

My service adviser Claudia N is knowledgeable, helpful and efficient. It is always a pleasure. More

by Lucille G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia N
Aug 27, 2021 -

AutoNation Toyota Cerritos responded

Hi Lucille, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! If you ever need help, just give us a call. Happy motoring!

August 20, 2021

The customer service is good, however I don't appreciate how they try to catch you off guard on what you need repaired on your car which I feel is not necessary. More

by kdogbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Aguirre, Mydam Chanthavong, Michelle Hernandez
Aug 27, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2021

Dropped my car off, they didn't bother to call when done, service guy wasn't hygene pulled his mask off in office with me around. Also, licked his finger to scroll through the paper to give to me. Did not More

by sandyhou16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3616 Armando Garcia
Aug 16, 2021 -

sandyhou16 responded

Dropped my car off, they didn't bother to call when done, service guy wasn't hygene pulled his mask off in office with me around. Also, licked his finger to scroll through the paper to give to me. Did not bother to ask whether i want to do an air filter and engin filter, but on paper he put customer decline.

August 16, 2021

Excellent service, fast to complete maintenance. Friendly staff, answered questions and recommendations with details. Prices are good. More

by PRIVATEALX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Aug 21, 2021 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 13, 2021

When you buy a used car make sure to get the full details on the extended warranty program, it does not cover all they tell you. More

by Julio Tovar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Aug 17, 2021 -

AutoNation Toyota Cerritos responded

Hello Julio, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2021

All went good, just the price was a little steep, otherwise very excellent service. The wait time was a little long in my estimation. !!! Great More

by loncopana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 17, 2021 -

AutoNation Toyota Cerritos responded

Thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 12, 2021

David help me with answering all my questions and was very helpful and got me in and out in very fast time. I’ll come back More

by rjgriswold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David , Bruce Lee, Michelle Hernandez
Aug 17, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! If you ever need help, just give us a call. Happy motoring!

August 11, 2021

Roger helped me find out and assured me some information regarding my extended warranty. He was very friendly and professional. Thank you Roger. He also gave me a coupon for a free car wash and the service More

by Alan.h8529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
Aug 17, 2021 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2021

Greets you as soon as you arrive, they get you in and out More

by tahianaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Rahimi, Michelle Hernandez
Aug 17, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

...
99
...