AutoNation Toyota Cerritos - Service Center

Almost 4 hours to check and diagnose my car from 12:00 pm till 3:50 pm plus they charge $189.00 for only diagnose the light in my car other dealer like Toyota Downey didn’t charge you for check any light in till 3:50 pm plus they charge $189.00 for only diagnose the light in my car other dealer like Toyota Downey didn’t charge you for check any light in the car , bad review due too long time and also too expensive . More

Roger Rodriguez in service went above and Beyond! Was able to schedule my service that worked with my schedule, communicated with me before the service, during the service, and after the service. able to schedule my service that worked with my schedule, communicated with me before the service, during the service, and after the service. More

Nicolas Castaneda is an expert Technician. He is smart, attentive to details, and knows everything about my Toyota vehicles. AutoNation is lucky to have Nicolas! attentive to details, and knows everything about my Toyota vehicles. AutoNation is lucky to have Nicolas! More

My service adviser Claudia N is knowledgeable, helpful and efficient. It is always a pleasure. and efficient. It is always a pleasure. More

The customer service is good, however I don't appreciate how they try to catch you off guard on what you need repaired on your car which I feel is not necessary. how they try to catch you off guard on what you need repaired on your car which I feel is not necessary. More

Dropped my car off, they didn't bother to call when done, service guy wasn't hygene pulled his mask off in office with me around. Also, licked his finger to scroll through the paper to give to me. Did not service guy wasn't hygene pulled his mask off in office with me around. Also, licked his finger to scroll through the paper to give to me. Did not bother to ask whether i want to do an air filter and engin filter, but on paper he put customer decline. More

Excellent service, fast to complete maintenance. Friendly staff, answered questions and recommendations with details. Prices are good. staff, answered questions and recommendations with details. Prices are good. More

When you buy a used car make sure to get the full details on the extended warranty program, it does not cover all they tell you. on the extended warranty program, it does not cover all they tell you. More

All went good, just the price was a little steep, otherwise very excellent service. The wait time was a little long in my estimation. !!! Great otherwise very excellent service. The wait time was a little long in my estimation. !!! Great More

David help me with answering all my questions and was very helpful and got me in and out in very fast time. I’ll come back very helpful and got me in and out in very fast time. I’ll come back More