AutoNation Toyota Cerritos - Service Center

My truck's service experience was smooth and flawless. Carlos Lopez, my service adviser, was very detailed and up-front. He even gave me a mask when I forgot to bring one since I came back on my bike; he Carlos Lopez, my service adviser, was very detailed and up-front. He even gave me a mask when I forgot to bring one since I came back on my bike; he not only took good care of my truck, he was also looking up to follow safety health protocols. Kudos to Carlos and the Cerritos Toyota. More

MIguel was awesome. He was thorough and explained everything simply. everything simply. More

Thank you for your friendly smiles and help, great job More

Had an Appointment. It took 3 hours toChange oil and Had an Appointment. It took 3 hours to Change oil and rotate tires. That is too long With an appointment. I was promised doing an appointment would Had an Appointment. It took 3 hours to Change oil and rotate tires. That is too long With an appointment. I was promised doing an appointment would keep the wait time shorter than 3 hours. More

The service writer was very friendly.Thank you for your help. help. More

Had a 9:40am appointment. I waied 25 minutes past my appointment. A car showed up in the "no appt. Line and was helped before me. appointment. A car showed up in the "no appt. Line and was helped before me. More

Service writer gordon li was excellent communication on the statues of my vehicle informed me of future service and why they are recommended. Thank you the statues of my vehicle informed me of future service and why they are recommended. Thank you More

Armando García,Service Department was very professional and courteous during my visit at the service department. He did the extra support by helping me to set up the blue tooth in order to receive phone c and courteous during my visit at the service department. He did the extra support by helping me to set up the blue tooth in order to receive phone calls through th speakers. More

Almost 4 hours to check and diagnose my car from 12:00 pm till 3:50 pm plus they charge $189.00 for only diagnose the light in my car other dealer like Toyota Downey didn’t charge you for check any light in till 3:50 pm plus they charge $189.00 for only diagnose the light in my car other dealer like Toyota Downey didn’t charge you for check any light in the car , bad review due too long time and also too expensive . More

Roger Rodriguez in service went above and Beyond! Was able to schedule my service that worked with my schedule, communicated with me before the service, during the service, and after the service. able to schedule my service that worked with my schedule, communicated with me before the service, during the service, and after the service. More