AutoNation Toyota Cerritos - Service Center

When i brought my truck in for a recall they said, they would do a complimentary inspection, which included the battery. Within 2 weeks the battery failed, which makes me wonder if the really checked it, o would do a complimentary inspection, which included the battery. Within 2 weeks the battery failed, which makes me wonder if the really checked it, or for that matter any of the other systems. More

I waited longer than usual for my service even though I was there ahead of time. was there ahead of time. More

Carlos Lopez is very accommodating and helpful. He goes above and beyond with his customer service. We are satisfied and happy with the service we received. above and beyond with his customer service. We are satisfied and happy with the service we received. More

I’ve been coming to TOC for 15 years and service has always stellar! My advisor explained everything and gave excellent customer service. I would definitely reccomend always stellar! My advisor explained everything and gave excellent customer service. I would definitely reccomend More

Service person was very friendly and he let me know the time and service they will perform. What else can I say to make it 25 word minimum? time and service they will perform. What else can I say to make it 25 word minimum? More

The techs that meet you at appointment need more better customer service . I had to talk with the director which got things done. Needs more work. customer service . I had to talk with the director which got things done. Needs more work. More

I bought RAV4 in Cerritos Toyota, last 4 years I feel most of Customer service people always with good experience and nice, especially David Kwon and other girl (forget her name) they present very good e most of Customer service people always with good experience and nice, especially David Kwon and other girl (forget her name) they present very good experience to provide service to customers, they’re very nice and have working attitude More

4.5 hour wait for what I was told was a 2.5 hour timeframe Advisor never updated me about the change in pickup window Not confident if the advisor actually communicated my concern about the dr timeframe Advisor never updated me about the change in pickup window Not confident if the advisor actually communicated my concern about the driver seatbelt or if she lied that there was no issue. More

Always happy when Ms. Claudia helps me with my customer service needs and I appreciate her customer service when I visit the Toyota dealer In Cerritos service needs and I appreciate her customer service when I visit the Toyota dealer In Cerritos More

Very pleased with their service. Service advisor offered a multi oil service package which will save me money in the long run while ensuring I will become a repeat customer. Customer lobby equipped with tv a multi oil service package which will save me money in the long run while ensuring I will become a repeat customer. Customer lobby equipped with tv, wifi even sandwich shop/grill, makes waiting time not so bad! Very satisfied! More