AutoNation Toyota Cerritos - Service Center
Cerritos, CA
1,022 Reviews of AutoNation Toyota Cerritos - Service Center
Everything went well, from the reminders of maintenance needed, setting up appointment, service, reception/waiting room and the closing of the transaction. needed, setting up appointment, service, reception/waiting room and the closing of the transaction. More
Service rep, Stephanie was great very polite, but the person she shares office (Carlos) was rude over talking her I could not her what she was saying, I was bothered by that , I was asking her questions person she shares office (Carlos) was rude over talking her I could not her what she was saying, I was bothered by that , I was asking her questions on when the new cars coming in and seems like no one had any information , I mention would like to maybe to a trade in (clueless) look anyway its ok I'll go elsewhere , I always feel since I didn't buy my car from here I'm treated differently , probably my last visit anyway More
Service department is amazing! Very honest, helpful and accommodating employees! Highly recommended. Dominic the service manager is always willing to help and get the job done. My Tacoma stays in tip top s accommodating employees! Highly recommended. Dominic the service manager is always willing to help and get the job done. My Tacoma stays in tip top shape because of this dealership! Thank you, you're all the best! More
Lexus will not honor my warranty and fix my sunroof. They've had my car since Oct 6th. Then notified me on Nov 1st they will not fix my sunroof. It was still under warranty. They've had my car since Oct 6th. Then notified me on Nov 1st they will not fix my sunroof. It was still under warranty. More
The Service Advisor, Michelle Hernandez, is the best. Take her time and explain what is needed on your vehicle. While I waited I notice how clean the dealership waiting room, showroom floor and vehicle Take her time and explain what is needed on your vehicle. While I waited I notice how clean the dealership waiting room, showroom floor and vehicles on lot. I will buy my next car from Cerritos Auto Nation. More