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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,023 Reviews

1,023 Reviews of AutoNation Toyota Cerritos - Service Center

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February 13, 2022

All employees very nice people , I like to go Toyota Cerritos every tine any oil change More

by sarylatin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atónito
Feb 15, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 12, 2022

Nothing really above and beyond the service. It is quite expensive the charges so I have decided to go somewhere else. More

by Romeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brianna
Feb 15, 2022 -

AutoNation Toyota Cerritos responded

Hi Romeo, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 802-4000. We hope to hear from you.

February 11, 2022

Good service excellent Antony was great in coming with the necessary information for my cars More

by Bcornejo1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antony in service department excellent
Feb 15, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Feb 15, 2022 -

Bcornejo1956 responded

Good morning I expirence excellent service from Antony in service department

February 10, 2022

excellent services as always,, timely and no surprises. Carlos was very communicative and great to work with More

by deany2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Aguirre
Feb 12, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2022

Excellent service on my Toyota Corolla Hybrid. I purchased my vehicle at the Autonation dealership at Buena Park because the Cerritos location did not have this particular model. But sales teams at More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Aterrado
Feb 12, 2022 -

AutoNation Toyota Cerritos responded

Hi Ken, thank you so much for your positive comments about AutoNation Toyota Cerritos! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2022

Customer satisfaction follows with good service advisor. Will recommend Pedro Mejia as outstanding service advisor. More

by jane.abrigo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Mejia
Feb 11, 2022 -

AutoNation Toyota Cerritos responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2022

Understand service was busy but to wait for 3-4 hours is not acceptable.. there should be a way or means to improve your services. Thanks More

by chona349
Friendliness
Recommend Dealer
No
Employees Worked With
Can’t remember the names
Feb 10, 2022 -

AutoNation Toyota Cerritos responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

February 06, 2022

This was a regular service visit scheduled with no charge as part of the plan when we bought our Camry. There was no wait getting in for our service appointment, and the car was done in not much over an hou More

by Joyce
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Nevarez
Feb 11, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 04, 2022

I really liked the service Very helpful and fast service I really liked the service Very helpful and fast service The employees are very kind Thank you More

by Marcela Osuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Aguirre
Feb 09, 2022 -

AutoNation Toyota Cerritos responded

Hello Marcela, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 04, 2022

Our vehicle was serviced by this dealer because it was required by DMV for registration. This dealer offered a free shuttle going back home while they are working on the car, but it would be nice if you a More

by Steffanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot Name
Feb 08, 2022 -

AutoNation Toyota Cerritos responded

Hi Steffanie, thank you for taking the time to share your feedback with us. Please call our General Manager at (562) 802-4000 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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