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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,023 Reviews

1,023 Reviews of AutoNation Toyota Cerritos - Service Center

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February 17, 2022

Service rep. . is very professional. The restroom is clean also. We will back for this dealer. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony is a very kind and professional rep.
Feb 18, 2022 -

AutoNation Toyota Cerritos responded

Hi David. We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 17, 2022

Satisfied with services done and takes customer service seriously. The only negative thing in my opinion was the price for a tire rotation. I probably will have that done elsewhere next time. No hard feeli More

by Rob_gutierrez98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember
Feb 18, 2022 -

AutoNation Toyota Cerritos responded

Hello, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

February 17, 2022

I took my 2018 4runner in for service. They had several options to review but I only needed an oil change. Which they did in a very timely manner. They also rotated my tires and checked th More

by Etuma36146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kwon
Feb 21, 2022 -

AutoNation Toyota Cerritos responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

February 16, 2022

Nice clean environment with a food bar. The representatives take care of your needs and explain in detail the work performed. More

by Spatel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Feb 17, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate you taking the time to leave us a response. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 16, 2022

Terrible Auto Service, they totally don't care about my car, they made my car cover all the dust and sand on my rear site. I just don't understand why they do this to me. It made me so mad because my 3 yea More

by VP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknow
Feb 18, 2022 -

AutoNation Toyota Cerritos responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. If you are willing, please call our General Manager at (562) 802-4000 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

February 14, 2022

Son muy eficientes y amables siempre tratan de ayudar a la comunidad y el servicio excelente muchas gracias. More

by Hugo
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Feb 17, 2022 -

AutoNation Toyota Cerritos responded

¡Hola Hugo! ¡Estamos muy contentos de haber podido ayudarte! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

February 14, 2022

Pedro Mejia was very nice and professional, very knowledgeable when answering questions. Happy and satisfied. More

by Helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Mejia
Feb 17, 2022 -

AutoNation Toyota Cerritos responded

Hi Helen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Cerritos. If you need more help, our team is available to talk -- safe travels!

February 14, 2022

Very good service very professional always take my car there, very comfortable environment beautiful setting More

by Fransisco155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Balbier, Mark Escamilla, Robert Aguirre, Brandon Aterrado, Jhordan Borla, Mydam Chanthavong, Jake Gebhardt, Michelle Hernandez, Juan Herrera, Margaret Kang
Feb 17, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

February 14, 2022

Always extremely helpful and provide excellent customer service when I have gone for vehicle. maintenance More

by Danielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jairo Gonzalez
Feb 17, 2022 -

AutoNation Toyota Cerritos responded

Hi Danielle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 13, 2022

Fast repairs easy to make an appointment very friendly my car was very clean way to go More

by georgegamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kwon
Feb 15, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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