AutoNation Toyota Cerritos - Service Center

Ali Tremasi , a care advisor, knows every detail about my Camry and therefore, knows what steps we need to do to keep it in tip-top condition! He's completely reliable! and my five-year Camry runs just like Camry and therefore, knows what steps we need to do to keep it in tip-top condition! He's completely reliable! and my five-year Camry runs just like NEW!! More

Have been happy every time I've taken my Venza there for service. Always greeted immediately and have had great care and honesty for what is needed. service. Always greeted immediately and have had great care and honesty for what is needed. More

Been getting my car serviced for the last 4 years at your dealership service was ok was never given a work sheet from service manager so never knew his name. NO one ever contacting me regarding when my car dealership service was ok was never given a work sheet from service manager so never knew his name. NO one ever contacting me regarding when my car was completed. Call at 6:30 and said it was completed 4:00. Very poor customer service!! More

Service agents are very attentive and thorough not to mention personable. I have been contacted by the service department from the dealership near my home but would rather go to Cerritos because of their mention personable. I have been contacted by the service department from the dealership near my home but would rather go to Cerritos because of their outstanding service! More

The service was Great, waiting time with appointment approximately 2 1/2 hrs, for oil change, alignment, & filter change. approximately 2 1/2 hrs, for oil change, alignment, & filter change. More

Email Communication is basic and understandable, the appointments on time,associates are open x help. appointments on time,associates are open x help. More

Prompt service. They were realistic with the time of when my car will be available and done. They were realistic with the time of when my car will be available and done. More

Dropped my car off for my year service and it was done in under 2 hours. Was very pleased and helped right away when I came back to get my car under 2 hours. Was very pleased and helped right away when I came back to get my car More

Took care of my service as usual . Service writer was very good and completed when promised Service writer was very good and completed when promised More

Most service advisors are inexperienced. Services are offered with no real need, leaving the feeling of being taken advantage of. Cafe needs MAJOR improvement. Opens 8am, 1hr after service Services are offered with no real need, leaving the feeling of being taken advantage of. Cafe needs MAJOR improvement. Opens 8am, 1hr after service dept opens. No food, no coffee for 1hr. Rude BAD attitude, every time from guy running it. He needs to go. More