AutoNation Toyota Cerritos - Service Center
Cerritos, CA
1,024 Reviews of AutoNation Toyota Cerritos - Service Center
Proactive customer service. I certainly appreciate their professionalism and dedication for an outstanding customer support. Keep up the good work!!! I certainly appreciate their professionalism and dedication for an outstanding customer support. Keep up the good work!!! More
Service center on par with most Toyota dealerships in Southern California. It's really hard to compare due to recent COVID restrictions. Maybe can do a better review when things get back to normal. Southern California. It's really hard to compare due to recent COVID restrictions. Maybe can do a better review when things get back to normal. More
I like how I came to the dealer and they took care of me pretty quick, she explained how the process was going to be and when my vehicle would be ready. Friendly service and polite. pretty quick, she explained how the process was going to be and when my vehicle would be ready. Friendly service and polite. More
We have been taking our Corola since we bouth it, everytime that we received service from Autonation Cerritos, we are pleased. this las time , we were experiencing an issue with the day light, we ask everytime that we received service from Autonation Cerritos, we are pleased. this las time , we were experiencing an issue with the day light, we asked to take care of it, however, we're still dealing with the issu, it seems that something is not making proper contact, as a result, somethimes the day light comes on and sometimes it is off it's weird. Bianca was so kind and she really was concerned to get this issue solved. Next service I will ask to check it again. More
Pretty good, I have been taking my Tacoma for all the services since I bought it at Autonation Cerritos. I like the discounts toyota gives me every time I have it service. Very satisfied.. thank you. services since I bought it at Autonation Cerritos. I like the discounts toyota gives me every time I have it service. Very satisfied.. thank you. More
well treated by Carlos Lopez, kept us advised on all the issues with repairs. Reasons for delays,and when or vehicle would be ready. Very easy to deal with. issues with repairs. Reasons for delays,and when or vehicle would be ready. Very easy to deal with. More
I came in for the last covered warranty on my 2019 Rav4. I discovered the day of my appointment that the clip that releases the fuel door had fallen off and I could not open the fuel door. The part was no I discovered the day of my appointment that the clip that releases the fuel door had fallen off and I could not open the fuel door. The part was not in stock and I returned the next day to have the part replaced. I was surprised to be paying $280 for the basic service done. The clip was the only thing covered under warranty. I feel the cost of this service is high and will consider where my next service is done. More
Claudia is wonderful. She is very knowledgeable, courteous, and helpful. She is honest which I appreciate. I look forward to working with her again. All the people I have She is very knowledgeable, courteous, and helpful. She is honest which I appreciate. I look forward to working with her again. All the people I have dealt with at this dealership, where I bought my car, are very polite and caring. More