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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,024 Reviews

1,024 Reviews of AutoNation Toyota Cerritos - Service Center

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March 14, 2022

They fixed my truck on recall , i had to take it to different dealership because i was stranded on fwy while driving my car bcz of wrong fix. More

by Ali89369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Stonawski
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Mar 16, 2022 -

AutoNation Toyota Cerritos responded

Hi, we can assure you that we do not find this type of behaviour acceptable, and we would like to address the situation you have described. If you are willing to give us another chance, please reach out to us at (562) 802-4000 to speak to our manager directly.

March 13, 2022

Knowledgeable, pleasant, honest, great communication amazing staff. Chris in the parts dept went above and beyond to meet my needs More

by Hurtadost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 14, 2022 -

AutoNation Toyota Cerritos responded

Hi Hurtadost, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 11, 2022

Service was great at AutoNation Toyota Cerritos. Bianca was prompt and informative. Had my car checked in less time than I had anticipated. More

by pcendana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Medrano
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Mar 11, 2022 -

AutoNation Toyota Cerritos responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

March 11, 2022

Automation Cerritos serviced my car, in at 7AM and out by 8:10AM. Thanks Carlos, great customer service and, what it’s better, personal attention. I made it to work on time. More

by Eduardo Bucio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
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Mar 13, 2022 -

AutoNation Toyota Cerritos responded

Hi Eduardo, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 10, 2022

Everything was done efficiently and in less time than estimated. Making an appointment makes it easier as well. All my questions were answered too! More

by Debbie Carr
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adolfo in service department.
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Mar 11, 2022 -

AutoNation Toyota Cerritos responded

Hello Debbie, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 10, 2022

Kind and courteous. Nice facility Would like to have more direct feedback, include me in the communications with my insurance More

by iansmac66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Maldanado
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Mar 11, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 10, 2022

The dealer is good, we can get nice car with reasonable price when compared with others More

by Prasad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
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Mar 11, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

March 10, 2022

The service was great. Our car was finished in a timely manner and it was free. More

by honeylaura55
Recommend Dealer
Yes
Employees Worked With
Kyle Lee
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Mar 11, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 09, 2022

Always treat you good excellent customer service attentive to your needs quick and knowledgeable service More

by Aydinaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Herrera
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Mar 10, 2022 -

AutoNation Toyota Cerritos responded

Hi Aydinaz, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 08, 2022

Excellent customer service . My car was ready in a timely manner. Very well organized team More

by Msv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos lopez
Report | Print
Mar 10, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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