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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,024 Reviews

1,024 Reviews of AutoNation Toyota Cerritos - Service Center

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March 28, 2022

I have 2021 camry I had rear flat tire I brought my car at autonation they said can’t patch it. I bought new tire so they can put a new one. I’m happy finally my car fixed it. When I driving at the freewa More

by santiagojunnel2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda
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Apr 01, 2022 -

AutoNation Toyota Cerritos responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (562) 802-4000 so we can work towards a resolution. We look forward to hearing from you. Take care!

March 26, 2022

Auto nation crews are always friendly and helpful. I recommend my friends to visit auto Nation Cerritos. More

by azutigger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia
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March 26, 2022

The service advisor was the only guy that really helped me out with what I needed to get done. As I was waiting I needed to talk to a financial advisor and no one wanted to help me. I asked they just said More

by Av
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony
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March 24, 2022

Me encanta la atención, son excelentes gracias chicos. Tengo una tortita venza 2021 siempre están muy pendientes de mi carro. More

by Elver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Balbier, Mark Escamilla, Robert Aguirre, Brandon Aterrado, Jhordan Borla, Mydam Chanthavong, Jake Gebhardt, Michelle Hernandez, Juan Herrera, Margaret Kang
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Mar 30, 2022 -

AutoNation Toyota Cerritos responded

Elver, gracias por su amable revisión; ¡Nos complace transmitir sus comentarios al equipo de AutoNation Toyota Cerritos! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

March 24, 2022

Poor service. Got there and dealer had to ask several times what door they were servicing. Wouldn't they know that already? They ordered the wrong part too. Again More

by acastanon327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
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Mar 28, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

March 24, 2022

Great personnel. Great and friendly service. All departments are really attentive. I highly recommend it here. I’ve done business with AutoNation Toyota Cerritos twic More

by Melissa Aranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jairo Gonzalez
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Mar 28, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us, Melissa! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 23, 2022

Adolfo in your service was very nice and very helpful and knowledgeable .Tell Adolfo I will see him on my next visit Thank’s again ADOLFO More

by odiecoyotefishing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Frias
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Mar 26, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 23, 2022

Take may cart for service they disconnected the horn of may car i call to ask they said wee call you back never call More

by jecl26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda
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Mar 26, 2022 -

AutoNation Toyota Cerritos responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

March 21, 2022

Great customer service fast and efficient. Definitely recommend this dealership. Happy with the service so far. More

by Goddess74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Rahimi
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Mar 24, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

March 21, 2022

Better service this time. Previous advisor was delayed and unable to communicate verbally and in written form. More

by LahabraRob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Mar 25, 2022 -

AutoNation Toyota Cerritos responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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