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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,024 Reviews

1,024 Reviews of AutoNation Toyota Cerritos - Service Center

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May 03, 2022

We are super glad we have a quality Toyota dealership to go to that is local. The customer service is very thorough and professional. Always happy to answer any questions or needs. 5 stars for us all the wa More

by 4-Runner Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kwon
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May 06, 2022 -

AutoNation Toyota Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 02, 2022

The dealership did a excellent work, with the oil change also was done in a wonderful time. Will always come back to Toyota for there work. They also had recommended some info for my next visit. More

by jocer369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nevarez
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May 04, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2022

Service rep was rude and inpatient. Moreover the wait time was long. I went for oil change and ended up waiting for almost three hours on a Thursday with 8:30 am appt. More

by Spchen8273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ki Back Lee
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May 06, 2022 -

AutoNation Toyota Cerritos responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (562) 802-4000 -- we hope to hear from you soon.

May 02, 2022

Took care of our vehicle in record time. Very pleased. Will return when need to. More

by cherbeme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
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May 06, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 02, 2022

Very professional, helpful, and punctual in dealing with their customers. I recommend this dealership for the customers Toyota needs. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yumi
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May 06, 2022 -

AutoNation Toyota Cerritos responded

Hello George, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

Feb 10, 2023 -

George responded

Staff was very helpful, informative, very specific as what needs to be repaired. Cost is upfront.

May 01, 2022

Everything was great , very nice service and faculty very clean. Pricing to high but ok More

by Joycancer1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayumi, Julian
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May 04, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2022

It was pain free from the time I made the appointment till the time my car was done. Great customer service! More

by cristinaneryguerena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
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May 02, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 28, 2022

My advisor was Miguel always does a great job. He advises me on what I need done on my car. I am so grateful to have an advisor like him. He has great customer service. More

by jec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Moran
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May 02, 2022 -

AutoNation Toyota Cerritos responded

Hi Jec, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 28, 2022

Easy to make an appointment and service was excellent. Nice to also have a shuttle More

by bmerrima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Aguirre, Juan Herrera, Miguel Moran
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Apr 28, 2022 -

bmerrima responded

yes

April 28, 2022

Helpfull provides information on car needs keeps you updated on recalls place nice and clean More

by lindasilvestre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nikkhoo, Miguel Moran
Report | Print
Apr 30, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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