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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,024 Reviews

1,024 Reviews of AutoNation Toyota Cerritos - Service Center

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May 20, 2022

Very courteous, part was ordered and received quickly. They follow up and keep you posted on status More

by lizgarciasmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
May 21, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 19, 2022

The service itself was good and reasonably fast. However their shuttle stops working pretty early - at 2:30 or 3 pm. Also, they are not providing car wash, but give a voucher to a place which is More

by Sergei Rosenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
May 21, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2022

Easy to make transaction , the associates are helpful . They explain what is good to be done to my vehicle More

by tonypobletete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rico
May 19, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2022

Pretty nice place but lately I feel like the dealership say whatever they can for business. I drive two hours for service being that I purchased my vehicle from this location I would like to keep getting i More

by Jet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't think of any I contacted because everyone seemed to have better things to do
May 18, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

May 14, 2022

My advisor Miguel Moran throughly explain the service that was going to be done on my car and Also, Miguel brung to my attention that it was passed time for an wheel alignment that the last service write More

by JoeAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Moran
May 14, 2022 -

JoeAnn responded

Miguel Moran provided great service.

May 13, 2022

The friendlyness of the entire staff from the operator, to the service tech Thomas and the store sales person Christopher. I felt they.all were happy to help.in anyway possible. More

by Hurtadost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service-Thomas Store Sales-Christopher
May 16, 2022 -

AutoNation Toyota Cerritos responded

Hi Hurtadost, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 13, 2022

Overall good service. Man who set it up was somewhat dishonest. Service however was good More

by fasted92551
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 16, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 12, 2022

One of the reasons I brought my car in was to fix a broken door handle. They had the car for 6 hours and didn't fix it. They told me they overlooked it and now I have to bring the car back on a differe More

by smh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
May 13, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (562) 802-4000 -- we hope to hear from you soon.

May 12, 2022

Very professional love how they attend to your cars needs very upfront and their service team are really great and fast they don’t make you wait to long for your service to be done More

by Aeror51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nevarez
May 13, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 12, 2022

It was easy, fast, and on time. Plus the representative helping me out was friendly and honest. More

by Manuelramirez267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 13, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

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