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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,025 Reviews

1,025 Reviews of AutoNation Toyota Cerritos - Service Center

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June 10, 2022

Wanted service was not done as the required time (3 hours) was more than the estimated time provided (45 minutes) and the shuttle service was only 10 miles with no anticipated wait time. Waste of time More

by RAV4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmad
Jun 13, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

June 09, 2022

Toyota Cerritos is amazing store because they help you to get amazing deal with your car, specially to the agent named jason nyungen, he so amazing and professional. More

by Noel Santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason,nyungen
Jun 13, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 08, 2022

It was a little expensive for a basic hybrid service. Didn't appreciate automatically being scheduled another service appointment More

by Stylewoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso
Jun 09, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (562) 802-4000 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

June 07, 2022

Fast service and concern about your car. Recommends any problems and their concern to prolong your investment More

by edgarur2la
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Jun 09, 2022 -

AutoNation Toyota Cerritos responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2022

Very Helpful! Excellent service! Reasonable prices! The customer service representative listened to my concerns and the technician did an excellent job on my car More

by Alex Varkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 08, 2022 -

AutoNation Toyota Cerritos responded

Hi Alex, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jun 08, 2022 -

Alex Varkey responded

Great!

June 06, 2022

Time on service and on time delivery very friendly staff also good service my car More

by Manishkumar Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Froas
Jun 07, 2022 -

AutoNation Toyota Cerritos responded

Hi Manishkumar, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 05, 2022

Good, clean, courteous, close to my house, fast, parts always available, quality, coffee, pastries and tv More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina
Jun 06, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are so happy to read such a great review about AutoNation Toyota Cerritos! If you ever need help, just give us a call. Happy motoring!

June 05, 2022

Service was amazing. Highly recommended. Lounge room was spacious and mini store is available for purchase. More

by Kelvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oswaldo
Jun 06, 2022 -

AutoNation Toyota Cerritos responded

Hi. We are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future!

June 03, 2022

Fast, and attentive service. Much more attention to detail on my first vehicle service would have been great. As a resident of orange county I would like nothing more than to h More

by ymisuda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cerritos Toyota Service Provider
Jun 06, 2022 -

AutoNation Toyota Cerritos responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

June 02, 2022

My service advisor Umi was great. ..i wish the 3 hour long 1st service could have been shorter besides tire rotation and inspection was just what they did. I was expecting an oil chang More

by an2ny0830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Umi
Jun 05, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Cerritos take our reviews very seriously. If you're ever in need of more help, please let us know! Until the next time we meet, take care!

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